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Grand Island Small Animal Hospital
- Emergency Pet Hospital
- Edgewater, NY
About this business
Our Doctors and staff welcome you to our hospitals. Our mission is to provide you and your pets the best possible medical care. We are located throughout Erie and Niagara Counties offering five convenient locations serving the Tonawanda's, Williamsville/Clarence, Grand Island, Lewiston and Wheatfield areas. Two of our locations offer you 24 Hour Emergency Care. Our services include wellness, surgical, medical, emergency care, on-site pharmacy, on-site lab, laser therapy, ultrasound, digital x-ray, grooming and boarding. We a... read more
Location details
2323 Whitehaven Road, Edgewater, NY, 14072, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 2:00 p.m. | |
| Sun | 1:00 p.m. to 7:00 p.m. |
the worst ever!! Last week our standard poodle took a nip at our 8 week old kitten we rushed to the nearest place at 11pm. at first they were great but their billing for emergency care is horrible they looked at the cat and brought in an estimate of 950.00 we allowed the dr. to take 2 xrays for a cost of 208.00 plus the 95.00 emergecy visit. they brought back xrays and told us that the kitten had broken ribs and possibly a punctured lung. sadly we declined their services due to the outrageous cost. we took kitten home and by... read more
I am shocked by this review. I have been a client of Dr. Harper's for years and years, to when.he first started with Dr. May. Agreed that the front end is all new, which doesn't appeal to me, but your comments about Shannon (the office manager) are disturbing. I've seen many managers come and go, but there has not been one that I like nearly as much as Shannon. Her laugh is loud, but very contagious. She knows how to make conversation with clients, and she gets to know them, which is very genuine to me. She sends my wife and... read more
I am a frequent flyer at grand island and I love dr. Kelver. But I absolutely hate dealing with the people upfront. I am in for meds every other week, nail trims once a month, shots and yearly with all three of my pets. I am most unhappy with the office manager. She's always so loud and seems fake with all the clients. She has never seemed genuine with any of us. And my most recent time I felt like she just shoved me off on one of the new girls who had no idea what she was doing, bless her soul, and yet she was so much nicer... read more
I had an issue earlier this weekend for their boarding services. I called to talk to someone, and let me tell you how amazing their staff is. Morgan, Ashley, Rochelle, and Mandi were so helpful and their consideration and kindness blew me away. It made up for the issue that I had. Yes, I can see where it can be expensive, but they have a well trained staff and a beautiful facility. I know my pets will be taken care of all the time here. I have been a client here for 25 years, and I have never been happier with the staff than... read more
Keith This service cares more about making money than servicing it's regular customers/pets. Stay away.
Superior Care, Compassionate Vets I have had to use their emergency services three times as of this date. Last time was the most urgent ?? I took my dog in when he couldn't breathe and they treated him immediately. His diagnosis was life threatening thus I was very sad. They took their time explaining to me his condition and let me come see him (though I feel they made an exception for me) in his oxygen cage. I was told he would have to stay several days and though it was very expensive (my only complaint) I felt it was the ... read more
I have had to use their emergency services three times as of this date. Last time was the most urgent – I took my dog in when he couldn't breathe and they treated him immediately. His diagnosis was life threatening thus I was very sad. They took their time explaining to me his condition and let me come see him (though I feel they made an exception for me) in his oxygen cage. I was told he would have to stay several days and though it was very expensive (my only complaint) I felt it was the best place for him to be. They call... read more
phillip:there is no caller ID..you are complaining about the wrong hospital. I have brought pets here for 20+ years, the staff and doctors have always been excellent, what a shame that these reviews all come down to the almighty buck. some people dont deserve to have pets. Its not a right, its a privledge, and when they get sick...it costs you money...dont blame the state of your finances on the caring people that have saved 2 of my pets at a very critical time, they are the best!
Frequently asked questions about Grand Island Small Animal Hospital
How is Grand Island Small Animal Hospital rated?
Grand Island Small Animal Hospital has a 4.2 star rating with 523 reviews.
When is Grand Island Small Animal Hospital open?
Grand Island Small Animal Hospital is closed now. It will open tomorrow at 7:00 a.m.
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