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Grand Country Inn
- Hotels
- Branson, MO
About this business
Location details
1945 W 76 Country Blvd, Branson, MO, 65616, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We LOVE this place! From the first day we got here we got to check in an hour early and our room was ready. We have kids aged 11,9, and 2! They loved it! The indoor water park and outdoor water park we're both great as well as the pool! The show tickets to amazing pets with the package was awesome and the grand country buffet onsite was also great! We thought breakfast was better than the lunch, but was still great! We will definitely be back! No big complaints other than the amount of chlorine in the pool was strong.
Horrible customer service all over this hotel. Not resort. It’s a crappy hotel
Last time we were here we booked through an agency and our reservation was all messed up. They blamed the agency and the agency blamed them. This time we booked directly through the hotel and it was all messed up. Before i could say a word the clerk starts spewing the same bullshit about how they cant control the agency. I informed them i booked it through them directly online and then called to confirm my requests. The manager looks me right in the face and flat out lies saying she would have to verify my complaint on the c... read more
Zero accountability between employees/management and customers. We called to verify that we can use a groupon deal for the same night as was told yes. “Bring the Groupon we have availability.” Bought the groupon and called to make a reservation just to be told by a second employee that the date was blacked out. Management refused to take responsibility for employee actions and refused to match the rate. We go to Branson 5 times a year and will spend our money elsewhere. I will never stay here and I will recommend others not ... read more
Absolutely one of the worse vacations and worse customer service possible at the hotel. No elevator for level two, outside water park not open. All of which they should have told to us up front. The rooms on both sides of us were under construction which began at 7am�. Not a relaxing stay to be woke up to new tack strip being installed. And the staff and manager could not offer more than I'm sorry. Finally after several calls to "Brenda" the group sales manager she offered a tiny credit back of $50 that hasn't showed up yet.... read more
We checked in yesterday it took maybe 5 minutes! The staff was friendly and the room is perfect! So far so good! The kids can’t wait to get to the water park!
Frequently asked questions about Grand Country Inn
How is Grand Country Inn rated?
Grand Country Inn has a 3.9 star rating with 577 reviews.
When is Grand Country Inn open?
Grand Country Inn is closed now. It will open tomorrow at 9:00 a.m.
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