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Girard Ford

4.6

About this business

Location details

450 W Thames St, Norwich, CT, 06360, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.61,501 reviews
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Kathleen Brown's profile image
Kathleen Brown 
9 years ago

Karl the best took me in right away aervice my car even wash it 

Barbara Kiertianis's profile image
Barbara Kiertianis 
9 years ago

The service department is great! They have a new detail company but I don’t recommend it at all!!! 

Sarah Gaulin's profile image
Sarah Gaulin 
9 years ago

I have been going to Girard Ford for quite some time for oil changes and car stuff that needs to get worked on. Services has been super excellent and inform me if I need work done on the car (& the cost too). Today, I just got a new 2017 Escape Titanium. I couldn’t be any happier with the service and how everyone knew me from going to service. BJ was excellent and couldn’t have asked for a better salesperson. Thank you Girard � 

Business response:

Hi Sarah! Congratulations on your new Escape Titanium! We're glad to hear that BJ did an excellent job helping you. We look forward to seeing you again. 

David Geiger's profile image
David Geiger 
9 years ago

Got service at Girard on my 2008 F250 Diesel. Loved it. I was treated beyond great, they were responsive, the tech came out and spoke to me, and the advisor (Jose) was absolutely stellar. 100% recommended. 

Business response:

Thank you for taking the time to review our service, David. We're glad to hear that we did a great job. We look forward to seeing you again in the future. 

Justin Perras's profile image
Justin Perras 
9 years ago

The people in service are incredible, they've saved me a few times, great pricing and awesome experience, highly recommended. 

Business response:

Justin, thanks for taking time to leave us a review. We're glad your experience with us was awesome. We hope to see you soon! 

Kim Rix's profile image
Kim Rix 
9 years ago

Horrible! Wouldnt even give me a price unless I signed something saying I was serious about the car. Then called me back. I dont have time for games. 

Business response:

Kim, I'm sorry to hear of your negative impression of our dealership. We care about you finding the right car for you and I hope to hear from you to understand more of the details. Would you please contact me at your convenience? ​ ​Thank you. ​ ​Best, ​Girard Ford Team 

Nicole Murphy's profile image
Nicole Murphy 
9 years ago

Never thought I would step foot in another Ford dealer ship but after working with Joey I couldn't be more pleased. We spent no time waiting around or playing the usual games but instead left the dealership with a truck we had actually gone there to look at specifically. Couldn't have been a better experience. 

Jody Grenier's profile image
Jody Grenier 
9 years ago

Karl Marley and the rest of the service department has always made sure that attention to detail is priority. I am very satisfied with them and will always recommend them for great service. 

Business response:

Thank you for your kind recommendation, Jody. We certainly look forward to providing you with that same excellent service for many years to come! 

Kit Alexander's profile image
Kit Alexander 
9 years ago

BJ and everyone at Girard werror extra nice and easy to deal with as I bought a new car from them today. I am so pleased with BJ as a sales person just a great guy to deal with. Profesional and knowledgeable about all the vehicles on the lot -and eager and willing to make your car buying painless and fun!! Thanks to the whole team at Girard!! 

Business response:

Congrats on the new car, Kit! Many of our guests recommend BJ for good reason. We are happy to hear he made the process easy for you. Thanks for the review and we hope you visit again! 

Frequently asked questions about Girard Ford

How is Girard Ford rated?

Girard Ford has a 4.6 star rating with 1,501 reviews. 

When is Girard Ford open?

Girard Ford is closed now. It will open at 9:00 a.m. 

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