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Gilbert & Baugh Ford, Inc.

4.8

About this business

Come see the difference at Gilbert & Baugh Ford in Albertville where Fords REALLY do cost less! 

Location details

10195 US-431, Albertville, AL, 35950, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.81,908 reviews
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Katelyn Waters's profile image
Katelyn Waters 
recommend  Recommended
5 years ago

Went to great lengths to find the truck I was looking for. Friendly and excellent experience! 

Tabitha Singleton's profile image
Tabitha Singleton 
5 years ago

They seemed extremely nice when I bought my used car there a few years ago. However, since then, I have had several issues with the car and most are due to there being wrong parts or makeshift parts. For example, a piece of "tubing" that was under my hood was supposed to be for craft use, never intended for automotive use, and was not allowing proper air flow through to my engine. This car has been jimmy-rigged together and was not at all close to being worth the amount that I spent there. I am furious that Gilbert and Baugh... read more

Pat Wilkes's profile image
Pat Wilkes 
recommend  Recommended
5 years ago

Service dept is excellent 

Wendy Spielberger Rutkoff's profile image
Wendy Spielberger Rutkoff 
recommend  Recommended
5 years ago

Low pressure, friendly and excellent customer service. Ken was especially helpful and we are thrilled with our purchase. Lee was also very pleasant to work with. The owner, Mr Baugh and the ladies that work out front greeted us promptly and were very warm and friendly throughout our 3 trips to the dealership to conduct business. This was the most pleasant car buying experience we have ever had and was well worth the time and effort to travel from Birmingham to make our purchase! Thank you Ken et all! 

Edith Proctor's profile image
Edith Proctor 
recommend  Recommended
5 years ago

⭐️⭐️⭐️⭐️⭐️⭐️ Best experience I have ever had in the purchase of a new vehicle. I was treated fair, no hassle period. I would recommend this dealership to anyone interested in purchasing a new Vehicle. 

Tyler Lowman's profile image
Tyler Lowman 
recommend  Recommended
5 years ago

Gilbert and Baugh was the nicest group of people I’ve been around when it came to finding a vehicle. Drew was really polite and knew how to keep his customers satisfied. I will definitely be returning in the future. 

Stephen R. Bailey's profile image
Stephen R. Bailey 
recommend  Recommended
5 years ago

My wife and I both purchased our vehicles from Gilbert & Baugh and would definitely recommend them for sales and service . Our salesman David Wilbourn was very helpful in finding my wife her new Ford Fusion 

Brooke Bell Lyon's profile image
Brooke Bell Lyon 
recommend  Recommended
5 years ago

Excellent customer service! Everyone we spoke with was a pleasure, from the salesman Tim, to the finance manager Jeff, and the owner himself, Randy Baugh. We've bought a car from another local Ford dealership and this experience was completely different. Jeff took his time explaining everything to us and was up front about our financing from the start. The other dealership did not so this for us and used another lender's rate than what we preferred. I would highly recommend this dealership for future purchases! Thanks again! 

Alan Darden's profile image
Alan Darden 
recommend  Recommended
5 years ago

Did a”walk-in “ for an oil change and was waited on immediately. It was near closing time and there was a problem w/ the water pump for the windshield washer and not enough time to complete the replacement. I came back the next day and again, they took the vehicle in immediately The final bill was less than estimated cost. Am I happy w/ Gilbert and Baugh ? You bet 

Frequently asked questions about Gilbert & Baugh Ford, Inc.

How is Gilbert & Baugh Ford, Inc. rated?

Gilbert & Baugh Ford, Inc. has a 4.8 star rating with 1,908 reviews. 

When is Gilbert & Baugh Ford, Inc. open?

Gilbert & Baugh Ford, Inc. is closed now. It will open at 8:00 a.m. 

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