Germain Toyota's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Germain Toyota

4.1

About this business

Location details

5711 Scarborough Blvd, Columbus, OH, 43232, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.1374 reviews
Select a rating
Craig Friedrich's profile image
Craig Friedrich 
7 years ago

Bought a Tundra from AJ. Great service, very quick process and very easy! When car shopping with kids time is valuable and AJ and the crew at Germain understood that. AJ worked to get us in a truck we wanted and made the process very smooth! 

Business response:

Glad to hear of your experience with us and AJ! Thank you for taking time to leave us a review, enjoy your new Tundra!! 

Patrick Adamo's profile image
Patrick Adamo 
7 years ago

Joe Kelly was great in helping me find a nice 2014 RAV 4! This car is perfect! It drives so smoothly, and is great on gas! Joe was very patient, and helped us in every way. He was very knowledgeable, and let us test drive the car. He even chatted with us in the lounge room while the car was being washed. Highly recommend. Thank you Joe! 

Business response:

Thank you for the wonderful review Patrick! We hope you enjoy your RAV4...what a great car! 

Angie Burke's profile image
Angie Burke 
7 years ago

had a great experience with Jason and the employees at the used car lot. I give them 5/5 stars ! Wish I could say the same about finalizing my deal. I came with my own financing etc and was exhausted by the inability of the others I worked with to understand that all I wanted was the car and nothing else that they could offer me. Thank goodness I brought my husband who echoed my responses of No Thank You, because when he spoke they listened. Professionalism and Candor should be universal regardless of my method of payment or... read more

Jen Smith's profile image
Jen Smith 
7 years ago

Business response:

Jen, we sincerely apologize and are deeply concerned. Our General Manager Rich Newsome would like to speak with you regarding your visit. Would you please reach out to Rich at 614-383-5289 and allow him the opportunity to address your concerns. 

Javlin Robinson's profile image
Javlin Robinson 
7 years ago

I had a great experience purchasing my new vehicle from Germain Toyota! Ashiq was very helpful and patience with me as I decided on what Vehicle to buy. All the staff were friendly and welcoming and made my experience one to remember. Toyota offers great service along with great cars😎 

Business response:

So glad to hear about your experience with us and Ashiq, Javlin! Thank you for taking the time to leave us a review 

Terria Whigham's profile image
Terria Whigham 
7 years ago

I recently purchased my 2015 Subaru Legacy from Joe Kelly @ Germain Toyota and i had a great experience!!! He was kind and patient! He took his time to ask me all the questions necessary to help me get everything i needed for my family. Not to mention was patient with having two 16 month old boys to deal with during the process!! Thanks Joe for all your help we love our new car!! 

Business response:

Thank you for the 5-star review, Terria! We hope you enjoy your Subaru Legacy! 

Samantha Morris's profile image
Samantha Morris 
7 years ago

I called in with few questions, spoke with Amanda and she provided great customer service. Highly recommend 

Business response:

Thank you for taking the time to leave us a review, Samantha! Glad to hear of your experience with us and Amanda 

Tamika Tankersley's profile image
Tamika Tankersley 
7 years ago

After a stressful week of finding out my husband had been in an accident (he’s perfectly fine thank God) and my car was deemed a total loss, I was able to get in contact with Amanda Lobach at Germain Toyota who was amazing and made my car buying experience super easy. I got a great deal on a 2018 Camry SE and couldn’t be happier with the service. Amanda, thank you for all your help yesterday and for getting me into a car I love! 

Business response:

So glad your husband is ok! thank you for your kind review, Tamika! 

Randa Aly's profile image
Randa Aly 
7 years ago

The salesman (Ashiqur) and the managers were all very helpful and understanding. I had a great car buying experience. When I also had a question, they replied to my email pretty fast. Thanks to all employees. 

Business response:

So glad to hear, Randa! Ashiqur is great, thanks for the 5-Star review! 

Frequently asked questions about Germain Toyota

How is Germain Toyota rated?

Germain Toyota has a 4.1 star rating with 374 reviews. 

When is Germain Toyota open?

Germain Toyota is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com