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Gerald Jones Mazda

4.5

About this business

Location details

4022 Washington Rd, Augusta, GA, 30907, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.5562 reviews
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Russ Busbee's profile image
Russ Busbee 
9 years ago

Buying the car took too long, dealer does not stand behind their word, waved it off as a communication problem, dealer prep cost and etc is not included in the initial price discussion, they wait until you in the finance office before you discover that, rebate amount is not explained or the other fees, sticker price is confusing, can't find the other thousand dollars I supposedly saved, Buyer beware as I was not. Nice car though, might be worth the trip to Columbia. 

Traci Ward's profile image
Traci Ward 
9 years ago

Buyer beware is an understatement! This dealership has defined the term predatory lending in dealing with my 67 year old Aunt. She received a notice that there was an emissions recall on her car, so she took it to the dealership for what should have been a free repair. Instead, she left with a new car that came with a $580 payment for 7 years. I will spare you the long (and very disturbing) story - but you can find it on Yelp if you are interested. Net/net, they lied, locked her into a deal by convincing her it would shift a... read more

Amanda Lynn's profile image
Amanda Lynn 
9 years ago

Got our "scratch and win" mailer an entire month late. Thank you USPS for saving us the time and effort of trying to claim a phony prize, and the trouble of missing out. Also, glad I saw these reviews to know y'all run a business based on shady and mean tactics. To tell someone they won a car and blame their not winning on "the fine print" that has been so carefully worded it is intentionally made to be deceitful is low, and it will not gain any business from my family. It's a shame too since 4 of us are currently in the mar... read more

Patty Morrison's profile image
Patty Morrison 
9 years ago

I had my recall scheduled for about 2 weeks, I got there yesterday and pulled into the service dept the guy at the computer couldn't find my name or appt, he then asked the lady behind him to look and he told me to go into the waiting area and someone would be in to help.....well I waited for about 30 minutes and no one came do I went back out and the man said I told her to check she said I didn't hear him and they laughed!!!! Then she said they would get right on it and I still had to wait another 45 minutes to an hour!!!! ... read more

Heather Rice Yarbrough's profile image
Heather Rice Yarbrough 
9 years ago

Total scammers!!! Thank goodness I read the other reviews on here about the bait and switch flyers in the mail making it appear that you have won an awesome prize. I then read the fine print and was so glad I didn't drive an hour just to realize it was all fake. Shame on you Gerald Jones Mazda! I will never purchase a car from you! Deceit will definitely cost you some business! 

Wayne Miller's profile image
Wayne Miller 
9 years ago
Clark Croswell's profile image
Clark Croswell 
9 years ago
Marilyn McDonald's profile image
Marilyn McDonald 
9 years ago

Excellent service from Dan. I was able to get everything I needed done. 

Flip Wilson's profile image
Flip Wilson 
10 years ago

Frequently asked questions about Gerald Jones Mazda

How is Gerald Jones Mazda rated?

Gerald Jones Mazda has a 4.5 star rating with 562 reviews. 

When is Gerald Jones Mazda open?

Gerald Jones Mazda is closed now. It will open tomorrow at 9:00 a.m. 

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