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Genesis Cadillac

4.6

About this business

Location details

19900 E 9 Mile Rd, St Clair Shores, MI, 48080, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.6799 reviews
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Bruce's profile image
Bruce 
6 years ago

Very responsive, easy to talk to and deal with. Would have liked to have been shown the Carfax report before the final signing though. 

Business response:

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.Sincerely, The Gold Coast Cadillac Team 

Derwin's profile image
Derwin 
6 years ago

Nice car but didn't like interior color. 

GuruCLWG6's profile image
GuruCLWG6 
6 years ago

Very helpful. Easy to deal with! 

Business response:

Thank you for the great review! Please come visit us if you need anything else, be it service or sales.Sincerely, The Gold Coast Cadillac Team 

Amy's profile image
Amy 
6 years ago

$500 doc fee even to just turn over title. Cash only on special deal cars. Insist on collecting sales tax for non-New Jersey states (which is unusual and didn't work for me). Sales person was nice 

Business response:

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, The Gold Coast Cadillac Team 

AmyMoore's profile image
AmyMoore 
6 years ago

$500 doc fee even to just turn over title. Cash only on special deal cars. Insist on collecting sales tax for non-New Jersey states (which is unusual and didn't work for me). Sales person was nice 

Business response:

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you!Sincerely, The Gold Coast Cadillac Team 

GuruCXMKW's profile image
GuruCXMKW 
6 years ago

i was coming to purchase a vehicle that they had for sale. While I was on my way there. I was sent a text that they sold car, I had to turn back Around 

Business response:

Thank you for leaving us this review. We strive to have every customer drive off our lot in a car they love, and it seems like the vehicle you were interested in was no longer available. If you’d like, we would be happy to find another vehicle to suit your needs. Please feel free to contact us if you have any other questions or inquiries. Take care.Sincerely, The Gold Coast Cadillac Team 

GuruC48GQ's profile image
GuruC48GQ 
6 years ago

They were nice, but I'm still looking for a better deal on the mileage. Love the car. 

Chris's profile image
Chris 
6 years ago

Excellent communication. 

Business response:

Thank you so much, Chris! It was truly a pleasure to have you as a customer, so we’re happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future.Sincerely, The Gold Coast Cadillac Team 

Troy's profile image
Troy 
6 years ago

Great rapid honest response. Great cars too. 

Business response:

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle.Sincerely, The Gold Coast Cadillac Team 

Frequently asked questions about Genesis Cadillac

How is Genesis Cadillac rated?

Genesis Cadillac has a 4.6 star rating with 799 reviews. 

When is Genesis Cadillac open?

Genesis Cadillac is closed now. It will open at 8:30 a.m. 

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