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Gateway West Loop

4.6

About this business

Location details

11 S Green St, Chicago, IL, 60607, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.6143 reviews
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Review System T.'s profile image
Review System T. 
7 years ago

Nado found a... (Verified Renter) Nado found a problem with the lock on my door that I didn?t even know about and he fixed both problems in a one day turn around! 

Business response:

We want to thank you for taking the time to write such a great review about your maintenance request! We always want to go above and beyond for our neighbors! Please let us know if there's anything else we can do for you! Thanks, Gateway Management Team 

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Review System T. 
7 years ago

I would but... (Verified Renter) I would but I know it's pricey and not everyone is willing to pay as much as I do 

Business response:

We want to thank you for taking the time and giving Gateway a review. We are happy to hear that you would recommend us. We have great amenities to offer like the rooftop pool, sky lounge, 24 hour gym, concierge and so much more. We do try to keep pricing up to date with the market and The West Loop is growing so quickly with so many great things to offer surrounding the building. We are happy to chat whenever you want to stop by the leasing office. Thanks, Gateway Management Team 

Review System T.'s profile image
Review System T. 
7 years ago

I would, but... (Verified Renter) I would, but it got very expensive for the space. The fact that some amenities were extra $, was not cool. 

Business response:

Thank you for your feedback as it only helps us improve in the future. I'm very sorry to hear you had a negative experience regarding the amenities. I would love the opportunity to discuss these concerns with you further. Please feel free to contact me directly at gatewaymgr@lincolnapts.com or (312) 967-0513. Thank you, Will S. Business Manager 

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Review System T. 
8 years ago

Nado was great!... (Verified Renter) Nado was great! Very flexible with my needs, I felt comfortable having him working in my apartment hanging pictures while I was working from home, and he was able to offer advice based on his experience. Love having a responsive and competent crew! 

Business response:

Thank you for the kind words regarding Nado! We strive to provide the best possible resident experience at Gateway. Please do not hesitate to reach out if you need any assistance in the future. We are glad that you chose Gateway West Loop to call home. Will S. Business Manager 312-967-0513 

Review System T.'s profile image
Review System T. 
8 years ago

maintenance here is... (Verified Renter) maintenance here is great. Super quick and always follow up and let us know it has been completed 

Review System T.'s profile image
Review System T. 
8 years ago

I always recommend... (Verified Renter) I always recommend this building to my friend, most just can't afford it - maybe it'll be cheaper with the massive building going up next to ours. 

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Review System T. 
8 years ago

front door staff... (Verified Renter) front door staff needs a lot of work - Stephanie and Zane are the best though. 

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Review System T. 
8 years ago

The location, cleanliness... (Verified Renter) The location, cleanliness of building, level of professionalism with the staff 

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Review System T. 
9 years ago

If they can... (Verified Renter) If they can afford it; rent is unreal here 

Frequently asked questions about Gateway West Loop

How is Gateway West Loop rated?

Gateway West Loop has a 4.6 star rating with 143 reviews. 

When is Gateway West Loop open?

Gateway West Loop is closed now. It will open tomorrow at 9:00 a.m. 

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