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Gardena Honda
- Gardena, CA
About this business
At DCH Gardena Honda, we proudly offer new and certified pre-owned Honda cars in the South Bay area. We have a knowledgeable and friendly sales staff that will help you find that new or used car you've been searching for, giving you the best value for your hard-earned money. And our financial staff have always offered expert advice for those seeking a Honda car loan or lease. Stop in the dealership to see our new Honda and quality used cars today!
Location details
15541 South Western Avenue, Gardena, CA, 90249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Very good customer service. Advisors do their best to accommodate customers. Highly Recommend. Work well.
Business response:
Brianna, thank you for your wonderful feedback! We're thrilled to hear that our advisors made your experience positive. Your recommendation means a lot to us, and we’re here to keep delivering great service! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
This purchase was by far the easiest and most pleasant automobile purchase I’ve ever made. I will definitely return here for my next vehicle.
Business response:
Stacy, thank you for your wonderful feedback! We're thrilled to hear that your experience was smooth and enjoyable. We look forward to welcoming you back for your next vehicle purchase! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
This last visit. Your rep. Said I need all this work done on my car and my car only have 18,000 miles. And at the end before I paid your rep said I needed brakes all around. So I went and had someone else look at my brakes. And they I didn't need brakes. So I feel like you guys are taking advantage of customer. Because I would have paid Gardena Honda 600+ dollars to fix my brakes. And basically you guys would have just taken my money. So now I can't trust you guys. I need honest worker and know that the work is actually gett... read more
Business response:
Providing accurate service is vital, which is why we appreciate you bringing this to our attention. When you have an opportunity, please call me directly at 424-340-9120, as I'd like to look into our team's findings about your brakes, as well as learn more about what you were told by the other shop. I hope to hear from you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Need a better system on retrieving your car when finish. I waited over 15 minutes to get my car.
Business response:
Dawn, We appreciate your feedback regarding this, as it's important we accommodate our guests in a timely manner. We will be looking to streamline this process and we look forward to seeing you here at your next visit. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Benny is very helpful and did whatever necessary to be done including the one recall my car needs
Business response:
Thanks for the fantastic feedback, Beth! We're thrilled to hear Benny went above and beyond for your car. Your satisfaction is our priority, and we appreciate your trust in us. Looking forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Went in for an oil change and the service advisor Christian was great. Got me in and out pretty quickly. Thanks!!!
Business response:
Thanks for sharing your experience! We're thrilled to hear that Christian provided you with quick and excellent service during your oil change. Your satisfaction is our priority, and we look forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
The service center is terrible. I took my car in for routine maintenance, and the service advisor told me that the A/C was covered under an extended warranty. He said he’d take a look at it. I get my car back, and the very next afternoon, I turn on the A/C—only to find it's blowing hot air.
Business response:
Rosali, It's important that we are providing accurate services here, which is why we're disappointed to see your A/C is not working. When you have a moment, please call me directly at 424-340-9120, as I'd like to set up a time for us to take a look at it and make sure it's functioning properly. Thank you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Michael our sales representative was great knowledgeable and a great help on finding our new car.
Business response:
Thanks for the fantastic review! We're thrilled to hear that Michael provided you with such great service. Enjoy your new car, and we hope to see you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Dexter was amazing, he made me give this dealership one star. DJ that floor manager was so passive aggressive it was disgusting. Every second he was involved he made the purchase process extremely uncomfortable. The vehicle I purchased wasn’t even ready to be test driven for a week. So DJ pressuring me was baffling because I was signing for a car I hadn’t even test driven yet which I didn’t mind because I was looking for a specific vehicle. I gave this dealership two extra days to get the vehicle ready, and upon my arrival i... read more
Business response:
Jordan, We never want anyone to feel uncomfortable during the car-buying process, which is why we're disappointed to read about your negative interaction with a member of our team. When you have an opportunity to speak, please call me directly at 424-340-9120, as we'd like to learn more about what transpired so we can address this appropriately. I look forward to hearing from you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Frequently asked questions about Gardena Honda
How is Gardena Honda rated?
Gardena Honda has a 4.5 star rating with 9,291 reviews.
When is Gardena Honda open?
Gardena Honda is closed now. It will open at 9:00 a.m.
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