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Gardena Honda
- Gardena, CA
About this business
Location details
15541 South Western Avenue, Gardena, CA, 90249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
I always feel like a valued customer! They are very professional and courteous! Thank you!
Business response:
Thank you for your kind words! We’re thrilled to hear that you feel valued and appreciated. Our team strives to provide professional and courteous service to all our customers. We look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Turned my lease into a purchase. Financing part took forever. Service person are nice. Had to come back for a way and gas. Gas full but the wash was horrible and I waited an hour.
Business response:
Thank you for your patience, feedback, and business. We're disappointed that not everything went seamlessly. I am here should you like to discuss any of this further. Please don't hesitate to call me directly at 424-340-9120. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com
After having had a bad experience at Lexus, I was very hesitant about ever going to a car dealership. I had always heard positive things about Honda so we decided to give them a chance. Luis was very patient with us, I had a lot of questions and he answered all our questions. I never felt pressured to make a decision. At the end of the night I was able to drive out with my new car. We will definitely be coming back to get my husband a car.
Business response:
Thank you for sharing your experience! We're thrilled to hear that Luis provided you with the patience and support you needed. Enjoy your new car, and we look forward to helping you find the perfect vehicle for your husband in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Much has changed not the prompt service welcome, one person acknowledging customers. That I observed waited 19 minutes.. Will was exceptional at explaining what need to be done.. waiting room very clean.
Business response:
We're disappointed you didn't receive the prompt service you've been accustomed to receiving here. We want you to have a 5-star experience at each visit, which is why I'd like the opportunity to speak with you at your convenience. Please call me directly at 424-340-9120. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com
Not upfront with overpriced dealer add ons. You think you have agreed on the price of the vehicle but they quietly add optional things but not clearly present the prices. They did not honor a $500 credit to a trade in also as advertised and a $1000 discount when purchasing a vehicle. They dont show you the whole contract until you are rushed thru signing it digitally. I advice people to go to another dealer. They are part of Costco auto buying program so I trusted them. This was a mistake. You shouldn't have to be watching o... read more
Business response:
Providing upfront and transparent service during the car-buying process is vital, which is why we're disappointed to read this. We'd like to learn more about your experience and help answer any questions you have about the terms of your purchase. When you have a moment, please call me directly at 424-340-9120. I look forward to speaking with you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com
Sheek and Ivan were patient and helpful. They answered all our questions. They took time to explain the details we needed
Business response:
Thank you for your fantastic review! We're thrilled to hear that Sheek and Ivan provided you with the support and information you needed. Our team is dedicated to ensuring a great experience for every customer. We appreciate your feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Staff are very attentive and accommodating. Second time with them so I feel comfortable dealing with the people around.
Business response:
Thank you for your kind feedback! We're glad to hear that our attentive staff made your experience comfortable. We appreciate your loyalty and look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
I really like the Gardena Honda! I recently went in for an oil change, and the experience was great. The people who work there are very nice and helpful. They made everything easy and were very professional. I appreciated how fast and smooth the service was. Highly recommend them if you're looking for a place you can trust!
Business response:
Thank you, Thess! We're thrilled to hear you had a great experience with our team during your oil change. Providing excellent service and professionalism is our priority, and your recommendation means a lot to us. We look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Got my Honda Pilot here, great car, smooth process, and genuinely helpful service from start to finish.
Business response:
Thank you for your fantastic review! We're thrilled to hear you had a smooth experience and are enjoying your Honda Pilot. Our team is dedicated to providing helpful service, and your feedback means a lot to us. Enjoy your new ride! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Frequently asked questions about Gardena Honda
How is Gardena Honda rated?
Gardena Honda has a 4.5 star rating with 11,436 reviews.
When is Gardena Honda open?
Gardena Honda is closed now. It will open tomorrow at 9:00 a.m.
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