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Gardena Honda
- Gardena, CA
About this business
At DCH Gardena Honda, we proudly offer new and certified pre-owned Honda cars in the South Bay area. We have a knowledgeable and friendly sales staff that will help you find that new or used car you've been searching for, giving you the best value for your hard-earned money. And our financial staff have always offered expert advice for those seeking a Honda car loan or lease. Stop in the dealership to see our new Honda and quality used cars today!
Location details
15541 South Western Avenue, Gardena, CA, 90249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Great service customer service is excellent waiting area is nice and clean opens early i
Business response:
Thank you for your kind words, Maria! We're thrilled to hear you had a positive experience with our service and enjoyed the waiting area. Your feedback motivates us to keep improving. We look forward to welcoming you back soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Very friendly. Kept me informed as to what was going on with my vehicle. I was pleased all the way around.
Business response:
Thanks for the wonderful feedback! We're glad to hear you had a positive experience and felt well-informed. Your satisfaction means a lot to us, and we look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Rude service center and won’t be purchasing again so I don’t have to deal with this dealership
Business response:
You should be receiving 5-star service from everyone you come into contact with here and it's discouraging to see that is not the case. We'd like to learn more about these negative interactions, so we can address this appropriately with our team and make sure we're better serving you and all of our valued guests. When you have a moment, please call me directly at 424-340-9120. I look forward to speaking with you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Visit was great, took under an hour to repair my taillight, and staff was friendly.
Business response:
Thanks for the fantastic feedback, Charlie! We're thrilled to hear your taillight repair was quick and that our team made your visit enjoyable. We aim to provide efficient and friendly service, and it’s great to know we hit the mark! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Working with Gardena Honda to buy a used car from them was a nightmare. At every step, I was given assurances that the process would be one way when it was in fact the opposite. 1) The online price was not actually available without days of haggling; 2) when it was finally offered, I was forced into taking out a loan for it even though I wanted to pay for the car in full with cash; 3) I was told the loan would be through one company, when it was actually through another; 4) I was told to unfreeze one credit agency, when it s... read more
Business response:
EDP, This is very discouraging to read, as purchasing a vehicle should never be this complicated. It's clear you experienced multiple issues during the car-buying process, and we'd like the opportunity to help address these concerns. When you have a moment to speak, please call me directly at 424-340-9120. I hope to hear from you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Our broker contacted them and made an easy deal for me, very prompt and efficient
Business response:
Thanks for the fantastic feedback, Almar! We're thrilled to hear that you had a smooth experience with our team. Your satisfaction is our top priority, and we appreciate you taking the time to share your thoughts! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Excellent service, professional, and informative. Will definitely be bring my vehicle back to this location.
Business response:
Thanks for your fantastic review! We're thrilled to hear you had a great experience with our team. We look forward to welcoming you back for your next visit! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
I always receive excellent service from my Service Advisor Art Jauregui. Art is always helpful and explains everything to me in detail.
Business response:
We’re thrilled to hear you consistently receive excellent service from Art. Our team is dedicated to providing detailed assistance, and it’s great to know that Art is making a positive impact. We appreciate your feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Jiro is the worst service rep I’ve ever dealt with. Horrible attitude and even worse communication skills also treated me like some yhig
Business response:
Joshua, It's very discouraging to read about this negative experience with a member of our service team. When you have an opportunity, we'd like to learn much more about this. Please call me directly at 424-340-9120 at your convenience. I look forward to speaking with you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Frequently asked questions about Gardena Honda
How is Gardena Honda rated?
Gardena Honda has a 4.5 star rating with 9,291 reviews.
When is Gardena Honda open?
Gardena Honda is closed now. It will open tomorrow at 9:00 a.m.
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