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Gardena Honda
- Gardena, CA
About this business
Location details
15541 South Western Avenue, Gardena, CA, 90249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Team was very helpful and friendly. They were very responsive to questions and helping us evaluate our options in purchasing a new car. Worked with us to come to a deal we were happy with.
Business response:
Thanks for the fantastic feedback! We're thrilled to hear that our team was helpful and friendly during your car buying experience. Your satisfaction is our priority, and we’re glad we could assist you in finding the perfect deal! Enjoy your new car! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
They charged me $455 for paint upcharge which does apply to my color and was not on any paper work. So far they have not refunded me
Business response:
Thank you for bringing this to our attention. When you have a moment, please contact me, as I'd like to look into this further and make sure you're refunded for this paint charge. You can call me directly at 424-340-9120. I look forward to hearing from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com
Dale is very friendly and try to find the answers when he doesn't know. The service department as a whole needs to communicate better on the status of the vehicle being repaired.
Business response:
Gabino, We're happy to see that Dale provides you with the quality service that you deserve. We appreciate your feedback regarding our internal communication. This is something we will be addressing, as it's important that we keep our guests up to date on the status of their vehicle. We hope that all is well and we look forward to providing you with a 5-star experience at your next visit. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com
Great experience from start to finish. The sales associate was very professional and made the process simple and easy.
Business response:
Thank you for your fantastic feedback! We're thrilled to hear that you had a great experience and found the process simple and easy. Our team strives to provide top-notch service, and your review truly highlights their dedication. We appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
It was a great experience from the start to finish the sales/finance is wonderful.
Business response:
Thank you, Shay! We're thrilled to hear you had a wonderful experience with our sales and finance teams. Your satisfaction means a lot to us, and we appreciate your feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Serge was a true Man of his word and Secured my confidence in Gardena Honda!
Business response:
Thank you for your fantastic review! We're thrilled to hear that Serge made such a positive impact on your experience. Your confidence in us means a lot, and we look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Great selection of cars, and cars are in good conditions, friendly staff, and a selection of amenities.
Business response:
We're thrilled to hear you enjoyed our selection and found our staff friendly. We strive to provide a great experience for all our customers. Your feedback means a lot to us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Always a great experience from the moment I pull up the customer service is excellent and checking out was a breeze and everyone is always so friendly.
Business response:
Thank you, Daisy! We’re thrilled to hear you had such a positive experience with our team. Providing excellent customer service is our priority, and it’s great to know you felt welcomed and taken care of. We look forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Dealership was clean and quiet. They were attentive, but my car was there for a month and I received a bill for the rental that they told me they would take care of.
Business response:
Hi Dana, Thank you for bringing this to our attention. When you have a moment, please call me directly at 424-340-9120, as I would like to learn more about this rental bill and what you were told by our team regarding coverage for this rental. I look forward to speaking with you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com
Frequently asked questions about Gardena Honda
How is Gardena Honda rated?
Gardena Honda has a 4.5 star rating with 11,436 reviews.
When is Gardena Honda open?
Gardena Honda is open now. It will close at 9:00 p.m.
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