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Gardena Honda
- Gardena, CA
About this business
At DCH Gardena Honda, we proudly offer new and certified pre-owned Honda cars in the South Bay area. We have a knowledgeable and friendly sales staff that will help you find that new or used car you've been searching for, giving you the best value for your hard-earned money. And our financial staff have always offered expert advice for those seeking a Honda car loan or lease. Stop in the dealership to see our new Honda and quality used cars today!
Location details
15541 South Western Avenue, Gardena, CA, 90249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
I had an excellent experience at the dealership. I was able to drive a loaner while the mechanics fixed my car. The waiting time was short.
Business response:
We’re thrilled to hear about your excellent experience and glad you appreciated the loaner and quick service. Our team works hard to ensure customer satisfaction, and it’s great to see it reflected in your visit! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Service attendant was attentive and informative about how the service was going along with any additional services that may be recommended. They were not too pushy and provided a discount on some additional services. Some services were recommended before the required service interval however.
Business response:
Thanks for the fantastic review! We're thrilled to hear our attendant provided attentive service and helpful recommendations without being pushy. We appreciate you sharing your experience and we look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Prompt 2. Thorough 3. Professional 4. Courteous 5. Efficient 6. Knowledgeable 7. Accommodating 8. Trustworthy 9. Transparent 10. Skilled 11. Friendly 12. Reliable 13. Organized 14. Fair 15. Outstanding
Business response:
Thank you, Airyana! We’re thrilled to hear you had such a positive experience. Your kind words about our team's professionalism and efficiency inspire us to keep delivering outstanding service. We appreciate your support and look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
services normally great. i have been there multiple years. this time was among the worst.
Business response:
It's discouraging to see we fell short of expectations at your recent visit. When you have a moment, please call me directly at 424-340-2190, as I'd like to learn more about what transpired and get back to providing you with the 5-star service that you deserve. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com
Would not honor promotion set by service agent that booked the service. Obvious up sale tactics that added $100 dollars to a simple oil service. Only the service techs were polite. Front desk agents that took payment were too busy on their cellphones to take my money.
Business response:
David, If you're offered a promotion, it's important that we follow through and accept that promotion at the time of service. When you have a moment, we'd like to learn more about who you spoke with about this promotion and what transpired when you brought your vehicle in. Please call me directly at 424-340-2190. I look forward to hearing from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com
Fast paced very organized , with great staff Made me feel like family and would definitely recommend other la to buy from them
Business response:
We’re thrilled to hear you had such a positive experience with our team. Creating a welcoming atmosphere is our priority, and your recommendation means a lot to us. We look forward to serving you and others in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
The customer service at this deslership is their number one priority. My Service Advisor, Benny Nguyen is very knowlegeble and focuses on my satisfaction
Business response:
Thank you for highlighting our customer service! We're thrilled to hear that Benny made such a positive impact on your experience. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
They were hard-working and courteous, put an extra effort to get you a loan and make sure that you were satisfied with your purchase
Business response:
We’re thrilled to hear you had a great experience with our team. Providing excellent service and ensuring customer satisfaction is our top priority. We appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
It’s a pleasure to work with all the staff. Everyone is so friendly. I usually work with Dale but this time had the pleasure of working with Chris.
Business response:
Nancy, It's a team effort here and a pleasure to see that both Dale and Chris provide you with the 5-star service you deserve. Thank you for choosing us for your Honda needs and here's to many more years of working together. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Frequently asked questions about Gardena Honda
How is Gardena Honda rated?
Gardena Honda has a 4.5 star rating with 9,262 reviews.
When is Gardena Honda open?
Gardena Honda is closed now. It will open tomorrow at 9:00 a.m.
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