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Gardena Honda
- Gardena, CA
About this business
Location details
15541 South Western Avenue, Gardena, CA, 90249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
The service center is terrible. I took my car in for routine maintenance, and the service advisor told me that the A/C was covered under an extended warranty. He said he’d take a look at it. I get my car back, and the very next afternoon, I turn on the A/C—only to find it's blowing hot air.
Business response:
Rosali, It's important that we are providing accurate services here, which is why we're disappointed to see your A/C is not working. When you have a moment, please call me directly at 424-340-9120, as I'd like to set up a time for us to take a look at it and make sure it's functioning properly. Thank you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Michael our sales representative was great knowledgeable and a great help on finding our new car.
Business response:
Thanks for the fantastic review! We're thrilled to hear that Michael provided you with such great service. Enjoy your new car, and we hope to see you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Dexter was amazing, he made me give this dealership one star. DJ that floor manager was so passive aggressive it was disgusting. Every second he was involved he made the purchase process extremely uncomfortable. The vehicle I purchased wasn’t even ready to be test driven for a week. So DJ pressuring me was baffling because I was signing for a car I hadn’t even test driven yet which I didn’t mind because I was looking for a specific vehicle. I gave this dealership two extra days to get the vehicle ready, and upon my arrival i... read more
Business response:
Jordan, We never want anyone to feel uncomfortable during the car-buying process, which is why we're disappointed to read about your negative interaction with a member of our team. When you have an opportunity to speak, please call me directly at 424-340-9120, as we'd like to learn more about what transpired so we can address this appropriately. I look forward to hearing from you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Car was completed to satisfaction with filter and maintenance completed. Place was clean and tidy. Was greeted upon arrival and told were to go for service of car
Business response:
Thanks for the fantastic review! We're thrilled to hear you were satisfied with the service and appreciated our clean environment. Our team is always here to ensure you have a great experience. Looking forward to seeing you again for your next maintenance! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
The process took a while. This was my first time purchasing a car from the dealership. Jose & his team were willing to negotiate.
Business response:
Arianna, thanks for sharing your experience! We're glad to hear that Jose and the team were able to negotiate for you. We appreciate your feedback and are continuously working to improve our processes for a smoother experience. Enjoy your new car! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Thank you Micheal you were great. Your energy and enthusiasm behind knowing what I would like went unmatched.
Business response:
We’re thrilled to hear you had such a positive experience! Micheal truly embodies our commitment to understanding our customers' needs. Your kind words inspire us to keep delivering that great service. Thanks for sharing your feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
The dealer has an execellent service, staff is very courteous. My appointment was on time.
Business response:
Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our team and that your appointment was right on schedule. We look forward to seeing you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
I had a great experience at Gardena Honda thanks to David Hernandez. He was able to get me the best price on my car and even helped me with the financing process. Will definitely be recommending to friends & family!
Business response:
Thank you for sharing your experience, Ashley! We’re thrilled to hear that David made your car buying journey smooth and enjoyable. Your recommendation means a lot to us, and we look forward to serving you and your family in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Dale is always willing to answer all of my questions and is of great help with his excellent customer service! Always a pleasure working with him!
Business response:
Thank you, Gigi! We're thrilled to hear about your positive experience with Dale. Our team prides itself on providing excellent customer service, and it's great to know Dale made such a strong impression. We appreciate your support and look forward to continuing to assist you! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Frequently asked questions about Gardena Honda
How is Gardena Honda rated?
Gardena Honda has a 4.5 star rating with 11,436 reviews.
When is Gardena Honda open?
Gardena Honda is open now. It will close at 8:00 p.m.
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