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Gardena Honda
- Gardena, CA
About this business
Location details
15541 South Western Avenue, Gardena, CA, 90249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
We had a hassle-free experience. Just what we wanted! Would definitely recommend Gardena Honda!
Business response:
We're thrilled to hear you had a hassle-free experience with us. Your recommendation means a lot, and we look forward to serving you again in the future. Enjoy your time with Gardena Honda! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Need better customer service! The dealer didn’t know where anything was and it was just and overall bad experience
Business response:
Jay, It's discouraging to see you were dissatisfied with your recent visit. When you have an opportunity to speak, please call me directly at 424-340-9120, as I'd like to learn more about where we fell short. Your feedback allows us to improve and serve guests like yourself better. I hope to hear from you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Gardena Honda treated me with kindness and respect and was accommodating to my needs as a customer.
Business response:
We’re thrilled to hear you had such a positive experience with us. Our team is dedicated to providing exceptional service, and it’s great to know that it made a difference for you. We appreciate your kind words! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Very good customer service. Advisors do their best to accommodate customers. Highly Recommend. Work well.
Business response:
Brianna, thank you for your wonderful feedback! We're thrilled to hear that our advisors made your experience positive. Your recommendation means a lot to us, and we’re here to keep delivering great service! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
This purchase was by far the easiest and most pleasant automobile purchase I’ve ever made. I will definitely return here for my next vehicle.
Business response:
Stacy, thank you for your wonderful feedback! We're thrilled to hear that your experience was smooth and enjoyable. We look forward to welcoming you back for your next vehicle purchase! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
This last visit. Your rep. Said I need all this work done on my car and my car only have 18,000 miles. And at the end before I paid your rep said I needed brakes all around. So I went and had someone else look at my brakes. And they I didn't need brakes. So I feel like you guys are taking advantage of customer. Because I would have paid Gardena Honda 600+ dollars to fix my brakes. And basically you guys would have just taken my money. So now I can't trust you guys. I need honest worker and know that the work is actually gett... read more
Business response:
Providing accurate service is vital, which is why we appreciate you bringing this to our attention. When you have an opportunity, please call me directly at 424-340-9120, as I'd like to look into our team's findings about your brakes, as well as learn more about what you were told by the other shop. I hope to hear from you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Need a better system on retrieving your car when finish. I waited over 15 minutes to get my car.
Business response:
Dawn, We appreciate your feedback regarding this, as it's important we accommodate our guests in a timely manner. We will be looking to streamline this process and we look forward to seeing you here at your next visit. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Benny is very helpful and did whatever necessary to be done including the one recall my car needs
Business response:
Thanks for the fantastic feedback, Beth! We're thrilled to hear Benny went above and beyond for your car. Your satisfaction is our priority, and we appreciate your trust in us. Looking forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Went in for an oil change and the service advisor Christian was great. Got me in and out pretty quickly. Thanks!!!
Business response:
Thanks for sharing your experience! We're thrilled to hear that Christian provided you with quick and excellent service during your oil change. Your satisfaction is our priority, and we look forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Frequently asked questions about Gardena Honda
How is Gardena Honda rated?
Gardena Honda has a 4.5 star rating with 11,436 reviews.
When is Gardena Honda open?
Gardena Honda is open now. It will close at 8:00 p.m.
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