This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Gardena Honda
- Gardena, CA
About this business
Location details
15541 South Western Avenue, Gardena, CA, 90249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
They didn't have the recall part after I had called to see if part was in and made the appointment. No one called me letting me know the part was in after it was ordered during my last service appointment. Art Jauregui who I dealt with, during this visit, was very professional and apologetic about the part not being there. He was not the problem.
Business response:
Ziggy, We appreciate both your business and your feedback. While pleased to see Art provided you with quality service, there is definitely room for improvement when it comes to communication. Should you like to discuss any issues that transpired during your experience, please feel free to call me directly at 424-340-9120. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Benny was super helpful awesome service from him. He waited for me till I got there to pick my car up. I appreciate it.
Business response:
Thanks for the fantastic feedback, Jose! We're thrilled to hear Benny provided such great service and went the extra mile for you. Your appreciation means a lot to us, and we look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Great service and fast. I’m very satisfied 👍👍 I will recommend to family and friends..
Business response:
Thanks for the awesome feedback, Amy! We're thrilled to hear you had a great experience. Your recommendations mean the world to us. Looking forward to serving you and your friends and family in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Dale was awesome! He took care of everything that needed to be done with my car. Best customer service!
Business response:
We’re thrilled to hear about your great experience with Dale! Our team always strives to provide top-notch service, and it’s wonderful to see it recognized. Thank you for your kind words and for choosing us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Said I needed a new tire that the slow leak was too close to the tire wall to fix. That there was a small hole (no indication of a nail). A reputable tire shop found the nail causing it and patched it with no issue. Very disappointing. Will only come here for warranty covered stuff. My brother also changed my engine air filter and found a towel where the filter goes. No one but Gardena Honda has touched my car prior to this. Disappointed with the purchase of being promised all weather floor mats to tint a well and none of it... read more
Business response:
We're discouraged to see you have faced numerous issues here and you are dissatisfied. We'd like the opportunity to address each concern, as well as look into the all-weather floor mats and tint that you mention. Please call me directly at 424-340-9120. I look forward to speaking with you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Fast, easy, and efficient in order to get what I needed done actually done no issues
Business response:
Thanks, Aiishiiko! We're thrilled to hear that you found our service fast and efficient. Your satisfaction is our top priority, and we appreciate your feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Very good dealer , good salesmen, nice place, I will recommend to my friens , thank you all
Business response:
We’re thrilled to hear you had a great experience! Thank you for your kind words and for recommending us to your friends. We look forward to welcoming you back soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Excelente service fast and friendly I will go again when I want to purchase another car
Business response:
Thank you, Laura! We're thrilled to hear you had an excellent experience with our team. Your satisfaction means a lot to us, and we look forward to helping you again when you're ready for your next car purchase! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
They were fast to run my credit and get me to sign but 3 1/2 weeks later I am still waiting for my windshield to be replaced from the cracks that was in the windshield and still waiting for my spare key. They are now ignoring me and don’t intend to replace anything
Business response:
Keyiana, If neither of these have been replaced yet, please call me directly at 424-340-9120 and I will be happy to assist you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Frequently asked questions about Gardena Honda
How is Gardena Honda rated?
Gardena Honda has a 4.5 star rating with 10,228 reviews.
When is Gardena Honda open?
Gardena Honda is open now. It will close at 9:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com