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Gardena Honda
- Gardena, CA
About this business
Location details
15541 South Western Avenue, Gardena, CA, 90249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Fast service. Friendly sale’s person, and the job was complete on time as promised. The only thing is, he did not tell me the date and the mileage for the next service. He is a little bit in a hurry. Thank you Gardena Honda!
Business response:
Thanks for the awesome review, Meron! We’re thrilled to hear you had a great experience with our team. We appreciate your feedback about the service details; we’ll make sure to improve on that. Looking forward to seeing you again at Gardena Honda! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Sales rep listened to my needs and delivered. Best customer service experience. Made the progress quick and easy
Business response:
Thanks for the fantastic feedback, Lisa! We're thrilled to hear that our sales rep met your needs and made the process smooth. Your satisfaction is our priority, and we appreciate you taking the time to share your experience! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Great service! I was able to quickly get the car I wanted. David Hernandez provided excellent customer service!
Business response:
Thank you, Sergio! We're thrilled to hear you had a great experience and that David provided excellent service. Enjoy your new car, and we look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Great service customer service is excellent waiting area is nice and clean opens early i
Business response:
Thank you for your kind words, Maria! We're thrilled to hear you had a positive experience with our service and enjoyed the waiting area. Your feedback motivates us to keep improving. We look forward to welcoming you back soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Very friendly. Kept me informed as to what was going on with my vehicle. I was pleased all the way around.
Business response:
Thanks for the wonderful feedback! We're glad to hear you had a positive experience and felt well-informed. Your satisfaction means a lot to us, and we look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Rude service center and won’t be purchasing again so I don’t have to deal with this dealership
Business response:
You should be receiving 5-star service from everyone you come into contact with here and it's discouraging to see that is not the case. We'd like to learn more about these negative interactions, so we can address this appropriately with our team and make sure we're better serving you and all of our valued guests. When you have a moment, please call me directly at 424-340-9120. I look forward to speaking with you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Visit was great, took under an hour to repair my taillight, and staff was friendly.
Business response:
Thanks for the fantastic feedback, Charlie! We're thrilled to hear your taillight repair was quick and that our team made your visit enjoyable. We aim to provide efficient and friendly service, and it’s great to know we hit the mark! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Working with Gardena Honda to buy a used car from them was a nightmare. At every step, I was given assurances that the process would be one way when it was in fact the opposite. 1) The online price was not actually available without days of haggling; 2) when it was finally offered, I was forced into taking out a loan for it even though I wanted to pay for the car in full with cash; 3) I was told the loan would be through one company, when it was actually through another; 4) I was told to unfreeze one credit agency, when it s... read more
Business response:
EDP, This is very discouraging to read, as purchasing a vehicle should never be this complicated. It's clear you experienced multiple issues during the car-buying process, and we'd like the opportunity to help address these concerns. When you have a moment to speak, please call me directly at 424-340-9120. I hope to hear from you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Our broker contacted them and made an easy deal for me, very prompt and efficient
Business response:
Thanks for the fantastic feedback, Almar! We're thrilled to hear that you had a smooth experience with our team. Your satisfaction is our top priority, and we appreciate you taking the time to share your thoughts! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Frequently asked questions about Gardena Honda
How is Gardena Honda rated?
Gardena Honda has a 4.5 star rating with 11,436 reviews.
When is Gardena Honda open?
Gardena Honda is open now. It will close at 8:00 p.m.
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