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Gardena Honda
- Gardena, CA
About this business
Location details
15541 South Western Avenue, Gardena, CA, 90249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Good overall service but would just like to see a bit more urgency from the staff as they need to remember that people are usually busy and need to get in and out asap
Business response:
Thanks for your feedback, Robert! We're glad you had a good experience overall. Your insights help us grow and better serve our customers! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
They overbook maintenance service so my waiting time is too long. It makes me question using them in the future
Business response:
Your time is valuable and we're disappointed that services are taking longer than expected. We appreciate you bringing this to our attention and would like the opportunity to speak with you about this further, as we value your opinion and satisfaction. At your convenience, please call me directly at 424-340-9120. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Great service by seller and represent the dealer well. Very attractive and professional. Credits to him .
Business response:
We're thrilled to hear you had a great experience with our service. We always strive to represent our brand professionally, and your kind words mean a lot. We appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
I had to pay $95 in Uber fees because the staff did not offer a ride to my job. I was told on September 20, 2024 that since I should have been offered a Lyft at Honda's expense, I would receive a $95 reimbursement check. When it didn't arrive, I followed-up and was told the managers were on vacation so the check could not be signed until one of them returned. Thirty-six days later and I do not have the reimbursement check. I take people at their word, so when someone tells me they are going to do something I expect them to d... read more
Business response:
Nisey, At your earliest convenience, please call me directly at 424-340-9120, so I can assist in getting you this check. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
They are efficient and are always so fast. I like that the service advisors explain everything about what your car needs.
Business response:
Thanks, Raquel! We’re thrilled to hear you had a great experience with our service advisors. Clear communication and efficiency are our top priorities, and we're glad you noticed! We appreciate your support and look forward to helping you again. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Al principio estuvo unpoco difícil. pero despues Meguto la forma como me alludaron.los voy a Recomendar mon mis amigos.
Business response:
Gracias por los excelentes comentarios, Guadalupe! Nos alegra saber que nuestro soporte le resultó útil. Tus recomendaciones significan mucho para nosotros! Esperamos poder servirle a usted y a sus amigos en el futuro. Saludos, Elizabeth Bernaba Gerente de Relaciones con el Cliente ebarnabie@dwgardenahonda.com
Thank you Leo for the fast and easy process! 10/10 would definitely recommend to friends and family!
Business response:
Alfredo, we’re thrilled to hear you had such a positive experience! Thank you for your kind words and for recommending us to your friends and family. We’re always here to make the process as seamless as possible! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Overall very nice. Employee said they didn’t have the parts for recall and then they ended up having it. I did not appreciate that confusion
Business response:
Joanna, We apologize for the confusion. It was not our intention to inconvenience you. We appreciate you bringing this to our attention and we look forward to providing you with the 5-star service you deserve at your next visit. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Mike Garcia from Used Car Department treated us like “Royalty “!!! He was very kind and caring he took good care of us. I really appreciate Mr. Mike Garcia for accommodating us and the great care to attention and resolved all our issues. Thank you very much.
Business response:
We’re thrilled to hear about your positive experience with Mike Garcia. Our team strives to provide exceptional service, and it’s great to know that Mike made you feel valued. We appreciate your kind words and look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Frequently asked questions about Gardena Honda
How is Gardena Honda rated?
Gardena Honda has a 4.5 star rating with 10,228 reviews.
When is Gardena Honda open?
Gardena Honda is open now. It will close at 9:00 p.m.
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