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Galeana Automotive Group
- Other
- Villas, MO
About this business
Location details
14375 S Tamiami Trl, Villas, MO, 33912, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
RecommendedThank you so much Rob and to the entire team that helped me get into the exact gladiator I wanted. You guys went above and beyond my expectations I could not be happier with the process start to finish! Rob is so awesome I drove from Delaware (about 1,300 miles) specifically to purchase a Jeep from Rob. Thank you thank you thank you!
Business response:
Thanks so much for the review, Matthew Maxwell! Wow what a drive from Delaware. Rob is such a great asset to our team and we are thrilled to have him. We also look forward to continuing great service for you when you are in town. Thank you for being a valued customer at Galeana.
Like Chrysler since the 90's....like my T&C....and the service team at Galeana...the granula bar and fish biscuits and water at the lounge were FAB.
Business response:
Thanks so much for the review, Lewis Yat Wah Leung! We look forward to continuing great service for you.
Angelo and kristi in finance took care of us when no one else in the area could. We had a blown up van and they made sure we got the best deal possible and one trip to the dealer. I’m so so Thankful for this new car family we have! Joseph and Bethany Freer
Business response:
Joseph, it is great to read such wonderful comments about your recent experience working with Kristi! We want to sincerely thank you for your business and the recommendation, so glad to hear we were able to finance you and offer you a great deal. We hope to see you again down the road!
This review is regarding the Service department. I have a 2008 Dodge Caravan. The ignition module needed to be replaced. It is a recall that I did not know about and the car would no longer start. Someone told me go here even though I live in Naples. I was okay with since the car needed to be towed anyway, until Claudia in the service department wanted me to call an 800 number to make sure my key fobs worked after they replaced the ignition module. I am from Michigan, so I ...Continue Reading
Business response:
Becky, we're sorry to hear about your recent experience. We thank you for leaving this detailed feedback, it doesn't sound like the customer service we strive to provide to every guest. Did you try to speak to our Galeana CDJRF Service Manager, Billy E.? He can be reached at (239) 481-2600 x1069 or via email at billye@galeanafl.com.
Don't bother getting the bumper to bumper warranty just gifted dodge $3000. I've attempted to use it twice. You have to pay to find it if you could you use it. It's ridiculous.
Business response:
Hello Nancy, we are sorry to hear you were deeply disappointed by the warranty. Please feel free to contact Dimas Guzman the Galeana CDJRF General Sales Manager at (239) 481-2600 ext 1020 or via email at dimasguzman@galeanafl.com or also our Galeana CDJRF Service Manager, Billy E. at (239) 481-2600 x1069 or via email at billye@galeanafl.com, they can provide you all the details regarding your warranty and how to best use it.
I didn't purchase my vehicle from this dealership and service manager reminded me of this in one of our conversations. I was also not happy about the fact that they charge more service hours than other dealerships in the local area and when working with a warranty company they also remind you that its not there preferred or the one they sell. I would go on more about my experience but ultimately will recommend another dealer, one that is willing to do right & charge you appropriately. They have lost my service dollars and my... read more
Business response:
Kenneth, we're sorry to hear you didn't have good experience at Galeana. We strive to maintain excellent business relations at our dealership by offering fair pricing in a very competitive industry. If you're ever willing to give us another shot, I would like to share our Galeana CDJRF Service Manager, Billy E's contact info. He can be reached at (239) 481-2600 x1069 or via email at billye@galeanafl.com.
Just bought a Pacifica today and LOVE IT!!! Angelo my salesman was awesome!!! Can’t wait to go cruising tomorrow!!!
Business response:
Julie, thank you for your recommendation and highlighting Angelo. It is great to hear that our team was able to provide you a positive experience and we hope to see you again soon.
Very professional and friendly staff. Yossuan, our sales representative, was outstanding. His product knowledge is top notch. Kristi Johnson, our Finance Manager was also great. Highly recommend for your next purchase or lease.
I would not recommend this service department to anyone! I made an appointment for August 8th for my 2013 right handed drive Jeep Wrangler to have 2 recalls repaired and I also wanted them to repair my power left handed mirror because it was not working properly. That morning at 9am I dropped off my vehicle and the Advisor told me he would call me with a price on the mirror and get the recalls repaired. As the day went by I didn’t hear from them so I made a phone call at about 3 to see how things were going. The person who a... read more
Frequently asked questions about Galeana Automotive Group
How is Galeana Automotive Group rated?
Galeana Automotive Group has a 2.2 star rating with 214 reviews.
When is Galeana Automotive Group open?
Galeana Automotive Group is closed now. It will open at 9:00 a.m.
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