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Gainesville Buick GMC
- Car Dealers
- Gainesville, FL
About this business
End your search for a professional new and used Buick, GMC dealership near Ocala, Florida that will cater to your automotive needs, head to Gainesville Buick GMC today! From incredible car loans and auto financing services to an impressive selection of new and pre-owned vehicles, Gainesville Buick GMC makes shopping for a car simple and convenient. We're conveniently located in Gainesville and are proud to be a trusted auto resource.
Location details
2101 N Main St, Gainesville, FL, 32609, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Recommendedi went to Gainesville Buick gmc just to look � mr Al Hunter was very nice � Great customer service He didn't try to talk me into anything that was over my head every one was very nice so nice I have a new �
Manager Chris is A stand up Man, Feeling better about my Car. Always buy the Fidelity coverage. Came through for us big time and saved Christmas, and my ride..Thank you all again. One happy man here folks
Business response:
Thanks so much Clint, I'm glad we were able to get in touch and communicate and help!
I had a 10 a.m. appointment for an oil change. I arrived 10 minutes early. I was ONLY getting an oil change -- no additional work -- so I figured it would not take long. Unfortunately, my car was not done until 12:30 p.m. -- 2.5 hours later. I have never experienced an oil change taking this long. I did complain at the dealership which is probably the only reason it didn't take longer. I was not happy with the dealership when we purchased our Acadia and am even more unhappy after this recent experience. We will be in the mar... read more
Business response:
Hi Shane, I'm sorry to hear about your negative experience and I'd like to hear from you further regarding this so I can get the right people involved to address this properly. When would be best to reach out to you about your time here? Thanks, Ryan
I was not impressed at all with this experience. There were two employees there that were amazing. Adam and his friend Matt they were very nice and personable but the people above them are liars and rude. To top off them being rude I was ignored by 4 people when I tried to get my original paper work back because they didn't give it back. I sat there for 30 min waiting and they couldn't find the originals so they gave me the copies...... Great service right...... They also jerked my boyfriend around and told him we couldn't g... read more
Business response:
Hi Kaylin, I'm sorry for the negative experience you had and we never want any customer to walk away with the sentiments you had and I'd like to have them addressed. Please send me a Private Message regarding this or feel free to email me as well at rabenante@morganautogroup.com with when would be best to have my executive team reach out to you. Thanks, Ryan
Spoke with the GM Chris Shackelford about a vehicle that was advertised for 19,995. Filled a complaint originally with BBB and he stated that he would honor the advertised price. My husband drove all the way to Gainesville to purchase the truck only to be treated poorly but him and his sales guy Holden. I knew it was a scam and a farce. I will NEVER purchase or recommend this dealership to anyone. There is NO WAY that I would ever step foot on this lot and you are wise not to believe a word they say. If you can't trust the G... read more
Business response:
Hi Tracy, I wanted to follow up here with you regarding this after our most recent dealings regarding the dispute with the BBB and your discussions with Chris. Thanks, Ryan
Business response:
Hi Ebony, I'm sorry for the issues you had attempting to get a loner vehicle and I'd like to help. If you would, please send me a Private Message with your contact info so I can listen further regarding your experience here and get the right people involved to address this properly. Feel free to email me as well at rabenante@morganautogroup.com and be sure to let me know the best way to get in touch with you. Again, I'm sorry for the issues you've had but I'd like to help rectify them immediately and make this right. I look ... read more
I Cornelua Frazier, am currently very upset with the Gainesville Buick dealership. I purchased a pre-owned 2011 Buick Enclave in November. A couple of weeks afterwards this very same side piece came off my car but I saw it before it flew away. I took the vehicle back to the dealership and they "glued" it back on. This past Wednesday I noticed the exact same piece that they "fixed" is completely gone (assuming it flew off somewhere). I decided to wait until today when I was scheduled for my oil change to ask them to make good... read more
Business response:
Marianne, I know you're just trying to help your friend and that you copy/pasted her comment here. I've already contacted Cornelia via Facebook and my team will be addressing this with her. Thanks!
A bit overpriced but what car dealership isn't?? Long long waits for service! Waited almost 3hrs for a SIMPLE oil change but good customer service..lol
Service department is top notch. Gave my wife a brand new rental while they fixed a transmission issue. I will never go back to the Chevy dealership down the road where I bought both our trucks. Thanks Pat!
Business response:
I'm happy Pat was able to take such great care of you Willie...that means a lot to us! Let me know if there's anything else you need.
Frequently asked questions about Gainesville Buick GMC
How is Gainesville Buick GMC rated?
Gainesville Buick GMC has a 4.1 star rating with 1,637 reviews.
When is Gainesville Buick GMC open?
Gainesville Buick GMC is open now. It will close at 6:00 p.m.
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