Furniture Factory Direct

Stefanie L. 

on Insider Pages

15 years ago

Not what I expected I had a horrible experience with this store. I bought a couch, ottoman, and recliner for my living room. When I picked up the furnature, I was givin the wrong ottoman. Not only that but when I unwrapped the couch, there was a cut all the way down the side of the leather. So I called the store and the woman on the phone was SO rude. Basically told me she couldnt do anything about it and to call customer service. I had to bring the ottoman back, and as far as the couch Im SOL. For spending $2000 in a store,... read more

Ed K. 

on Insider Pages

15 years ago

Clearly the best place to go Our experiance was amazing. Dan was awsome he is absolutly "The Man" to see. He is a "no pressure" salesman that has an extensive knowledge of how a room should look. He even carried endtables around the showroom so we could see how they would complement the couches. He went above and beyond to make sure we would get not only the best deal in town but the best service as well. We are fully satisfied with our purchase and we urge everyone who's thinking about thier next furnature purchase to go an... read more

Louis M. 

on Insider Pages

15 years ago

Life after Divorce I was more than pleased with my experience. My salesperson was very informative and took great care of me. I came back four different times, and each time the sales person was patient and understood that I was going through a divorce, and had no clue where to begin. Each salesperson I who walked by said hello with a friendly smile. The store seemed upbeat with nice music playing. I ended up Filing my living room and bedroom with furniture from them, and my mattress is amazing.