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Foundation Recovery Systems

4.7

About this business

Since 1992, Foundation Recovery Systems has been St. Louis' leader in the foundation repair industry. If you have a wet basement, cracking walls, a nasty crawl space, or uneven concrete, we can provide top-quality, long-lasting solutions. Our experienced team is dedicated to providing a cost-effective solution with guaranteed customer satisfaction. Our services include basement waterproofing, crawl space repair, foundation repair, concrete lifting, and more. We proudly service residential and commercial customers in the St. ... read more

Location details

1625 Larkin Williams Road, Fenton, MO, 63026, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 8:00 p.m.
Tue6:00 a.m. to 8:00 p.m.
Wed6:00 a.m. to 8:00 p.m.
Thu6:00 a.m. to 8:00 p.m.
Fri6:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.72,834 reviews
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Brandi B.'s profile image
Brandi B. 
3 years ago

We had our crawl space encapsulated and it looks amazing. Garrett, Earle, and Preston did an outstanding job. Would highly recommend. 

Business response:

Thank you for this stellar review! We're glad our team was able to show you a 5-star experience and we'll be sure to share with the team. - AFS Foundation & Waterproofing Specialists 

Paul S's profile image
Paul S 
3 years ago

This company has installed new sun houses around my basement windows. Starting July 16th, the first set of sun houses were installed. They looked nice and every thing seemed okay. That lasted until we had our first rain storm about 1 week after the installation. As you know, these sun houses filled with water, flooding our basement, and ruining the new drywall that was just installed. Since then you have sent a tech out 3 times to address these leaking sun houses . All 3 times failed. Finally your company sent a team of 2... read more

Business response:

Hello. We read your message through the BBB and brought your concerns to our management team. We take your concerns and feedback seriously and our service manager scheduled an appointment with you. We appreciate your patience and understanding as we work to make this situation right.Â- Baker's Waterproofing 

Robert F's profile image
Robert F 
3 years ago

Brandon, Jeremy and Brian did a great job during installations at our house! They were very courteous and polite! Brandon always asked before he continued next step! We needed a sump pump to remove excess water. Everything done timely fashion! 

Business response:

Hello! Thank you for trusting us to provide your home with a solution! We are glad everything went well and we appreciate you taking the time out of your day to share the experience you had with us. - Foundation Recovery Systems 

Kylee J.'s profile image
Kylee J. 
3 years ago

DO NOT USE THIS COMPANY! Foundation systems of Michigan has ruined my home, and will not do anything about it. They installed this system because I was getting a tiny bit of water in one corner of my home. They installed this system in a different corner of my house. The sump pump they installed pulled up dirt from under my foundation, clogged the system, and then my foundation dropped because it had no support, and cracked that entire corner, allowing mud and water into my basement during a big storm. Now I need my foundati... read more

Business response:

Hello Kylee. Thank you for bringing this to our attention. We have sent your comments to our management team. We do not take this situation lightly and are currently looking into what happened. - Foundation Systems of Michigan 

David H's profile image
David H 
3 years ago

Great company to do business with. They made everything very easy for me. Kyle R, Caden C, and Curtis H were very friendly when they come to my house to complete the job. They were on time, completed the job quickly and were very knowledgeable. They brought me downstairs and explained what they were doing which was awesome. I would recommend them to anyone needing basement work done. 

Business response:

Hi! Thank you for giving us this feedback. We're glad we were able to provide you with a solution for your home. - Ohio Basement Authority 

gary b's profile image
gary b 
3 years ago

World's worst customer service. If you get a answer , they put you on hold and eventually hang up. 

Business response:

Hello. Thank you for bringing this to our attention. We will have someone reach out to you, shortly. - *** ********* 

Elio Z's profile image
Elio Z 
3 years ago

Super satisfied with my experience with Ohio Basement Authority today. John Reno did not try to oversell me and we quickly settled on a solution for improving the conditions in my basement crawl space. I got on their schedule much quicker than I anticipated. The crew of Casey J., Allen-Michael T, and Ryan were very professional, neat, and their work was of high quality. I highly recommend their services. 

Business response:

Excellent! Thank you so much for this stellar review. We're glad our team was able to show you a 5-star experience. We'll be sure to share with them! - Ohio Basement Authority 

Erin F's profile image
Erin F 
3 years ago

I will say that the crew that we worked with and people we talked with were polite and the job eventually was completed as expected. That being said, our experience with Tar Heel Basements was almost comically unprofessional and very frustrating regarding service, communication, poor coordination, and lack of planning. The price we paid for this job was not at all worth the frustration we went through for the three weeks it took to be completed. We hired them for crawl space encapsulation. First, the concrete that was suppos... read more

Business response:

If you would like to provide any further feedback please reach out to *********************** 

Katherine C's profile image
Katherine C 
3 years ago

These guys are absolutely great. They gave us an accurate and fair estimate, followed up with plenty of information about the job and how to be ready for it, and then got the work done efficiently AND perfectly! Plus they were a trustworthy and friendly group to talk. Gave us all the information we needed while the work was going on, so we felt very confidant that it would be done well. Did the job Perfectly, and cleaned everything up nicely when they were finished. Hoping we don't have to use them again, but if we do, we wi... read more

Business response:

Hello! Thank you for trusting us to provide your home with a solution! We are glad everything went well and we appreciate you taking the time out of your day to share the experience you had with us. - Foundation Recovery Systems 

Frequently asked questions about Foundation Recovery Systems

How is Foundation Recovery Systems rated?

Foundation Recovery Systems has a 4.7 star rating with 2,834 reviews. 

When is Foundation Recovery Systems open?

Foundation Recovery Systems is open now. It will close at 8:00 p.m.  

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