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Fort Mill Hyundai
- Car Dealers
- Fort Mill, SC
About this business
At Fort Mill Hyundai, we understand that shopping for a new car can sometimes be a stressful and frustrating process. Between pushy salespeople, bait-and-switch advertisements, and generally shady practices, some car dealerships seem to do everything they can to make the car buying purchase an entirely negative experience. Fort Mill Hyundai does things differently. Every step of our process, from initial sale to regular maintenance, is informed by one simple thought: put the customer first.
Location details
805 Gold Hill Rd, Fort Mill, SC, 29708, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
RecommendedFast reliable service, always honest about what needs to be done to your car & they don’t cheat you out of your money(women). Thank you for respecting women
Business response:
We are SO very happy that you were happy Juliet! It was a pleasure working with you!!
This is the second time I have dealt with Fort Mill Hyundai. After the first terrible experience with the service department and it being fixed later, I thought I would give them another try when purchasing a used car. Got to the dealership and worked with Reuben. At the time he was amazing but now that I have an issue I can’t get ahold of him or the sales manager. The car we purchased is great but the day after we purchased it the key broke off of the fob and was stuck in the ignition. We were two hours away from home and s... read more
Lie to get you in the door then no effort to work with you! Worst dealership and customer service I’ve ever visited. Don’t waste your time.
Don't LIE to customers!!!!!!!
Business response:
Hi there, I would like to get some more details about your experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (803) 396-9000 and we will do our best to make this better.
I purchased a vehicle 3.5 years ago from this dealership and was grossly overcharged! The engine needs replacing at 115k miles! I now owe $10,000 on a vehicle that doesn't run. I've reached out to them only to be transferred to 3 different people. I left a voicemail 2 weeks ago and still haven't heard back from anyone. This is not what I call "taking care of your clients"!
Business response:
Angela, thank you for taking the time to bring this matter to our attention. Here at Fort Mill Hyundai customer service is one of our top priorities and we are disappointed to learn that you had anything less than a great experience with us. Please reach out us at (803) 396-9000 and we will work with you personally in rectifying the issues you experienced. We hope to hear from you soon. Take care.
Been two days since asking for details on a car on their lot, but if you don’t want to give your phone number out or have you call them (for reasons obvious in the car industry) they don’t respond in writing. Easy ask, no follow through.
Business response:
John, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (803) 396-9000 to share more details about your visit so we can make things right.
I took off work and drove 45 minutes and had an appointment to look at a truck they said they had. They told me the truck was in Florida and told me if I buy it they will have it shipped to Fort Mill. I told him I was not interested in buying a truck I could not look at. He told me that’s what Carmax and car gurus does. I told him I was not at Carmax. But I was at a dealership I had an appointment at to look at a truck that ultimately they did not have. Then he told me they were not going to be able to help me unless I bough... read more
Business response:
Vic, thank you for taking the time to express your honest concerns. We are disappointed to hear you left our dealership feeling this way and it's never what we want to hear. We would appreciate the chance to discuss this matter further. Please reach out to us at (803) 396-9000 so we can discuss the details of your visit. We hope to restore your confidence back in our dealership. Take care.
I will never take my car to this dealership EVER AGAIN!!! my Hyundai Sonata engine went out, so we called to see about having it serviced. The lady in the service department was rude as hell.( I wish I could remember her name, but it won’t be hard to find out). She told use there wasn’t a recall on the engines(She said Hyundai wasn’t found liable),and that we didn’t have a warranty bc we weren’t the original owners of the car. Long story short we found out that there was in fact a recall on the engine and that we also still ... read more
Business response:
Tiffany, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (803) 396-9000 to share more details about your visit so we can make things right.
Please do yourself a favor and avoid this particular dealership. If you insist on buying a Hyundai vehicle then I would certainly go elsewhere. We had bought a 2017 Sante Fe - It was good for 30 months but then had electrical problems that they could not figure out. I was left with a car I could not trust. Filed complaint with Hyundai corporate (no help) I was forced trade this vehicle as we could not trust if it would even start on any given day. This dealership really did not care about any problems I was having. After tra... read more
Frequently asked questions about Fort Mill Hyundai
How is Fort Mill Hyundai rated?
Fort Mill Hyundai has a 4.6 star rating with 4,496 reviews.
When is Fort Mill Hyundai open?
Fort Mill Hyundai is closed now. It will open at 9:00 a.m.
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