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Folsom Toyota Service Center
- Auto Repair
- Folsom, KY
About this business
Location details
12747 Folsom Boulevard, Folsom, KY, 95630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 10:00 p.m. | |
| Tue | 8:30 a.m. to 10:00 p.m. | |
| Wed | 8:30 a.m. to 10:00 p.m. | |
| Thu | 8:30 a.m. to 10:00 p.m. | |
| Fri | 8:30 a.m. to 10:00 p.m. | |
| Sat | 8:30 a.m. to 10:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
Horrible Staff just wants to sell you cars that suck. Bought a certified Prius next thing you know engine oil leak, wrong tires, and much more
Carl was AWESOME!!!! Can't wait to go back and see him when we buy our next vehicle. If you need a car look for Carl.
Business response:
Thank you for your awesome review!
Best car purchasing experience ever! The entire staff was pleasant, helpful, and informative. I never felt an ounce of pressure or haggle. Our Sales Associate, Richard Midson, was patient and worked really well with my family of four as we installed car seats, switched drivers, tried to park in 8-10 different spaces, and experienced every aspect of the vehicle hands-on. The General Manager, Jeff Bear, was approachable and generous with his time without looking over my shoulder to the next sale. I truly felt that the greater ... read more
Business response:
Thank you so much for your review and for your business, Chris! We are glad to hear that Richard and Jeff did a great job!
Went there and talked to Mac Brennen a salesmen about a used Ford Focus. When we inspected the car it had a few dents and a six inch circle in the door that had been repainted, he spent a solid few minutes pretending he couldn't see the obvious damage. When we decided to talk to them about buying the car he lied and told us they had spent a thousand dollars on tires when it had the cheapest tires imaginable on the vehicle. They also said another thing making the price so high was smog and a mechanical inspection even though ... read more
Business response:
I am very sorry for the poor experience. Please give me a call, I would like to further discuss this to help improve our process and to see if there is anything I can assist with. Jeff Bear, General Manager 916-355-1500 ext.2524
On June 29th my fiancé and I went to Folsom Lake and purchased our first vehicle together . We got a brand new 2015 Toyota Camry SE and we absolutely love it ! We received great service while we were there. we didn't feel any pressure when choosing what we wanted to do. Our salesman Ralph was really helpful and answered all the questions we asked . But since our purchase our finance paperwork has had to be redone twice. When we drove back the first time, our finance officer wasn't there so another officer helped us named Mo.... read more
Business response:
Hello Elisabeth Hatsuko Decamp, We are sorry to hear about your purchase experience, specifically the paperwork problems. We want you to know that we value you as a customer and we will make this right. When you visit us for your first oil change, we'd like to give you a free vehicle detail to go with the complimentary oil change. Can you please email Dave Mello, General Sales Manager, at dmello@folsomlaketoyota.com so he can arrange this for you? And if there's anything else we can do, please tell Dave. Thank you.
great service, great price, had really good experience here at folsom lake toyota
Business response:
Thank you for your kind review. We look forward to serving you again!
We want to thank Sorin, at Folsom Lake Toyota, so much for accommodating us and making our car buying experience a pleasant one. Our daughter is happy with her purchase.
Mac and John were amazing! We were in and out of the dealership within 1 hour! So impressed with their dedication to maintaining actual good quality customer service! Absolutely recommend these two and the dealership to everyone!!
Business response:
Thank you for your kind words about John and Mac! We really appreciate your review, Emily Andress!
I recently purchased a 2008 Toyota Camry, after my vehicle was totaled in an accident. I was reluctant to purchase a used car (and finance one for that matter since I've been fortunate enough to have avoided car payments up until this point in my life). So we wanted to go somewhere reputable. Thankfully, David Z. was awesome! He wasn't pushy and he was completely upfront about the vehicle we were interested in. He even pulled up and read us the Carfax before we even finished test driving the car! He made us feel at ease theo... read more
Business response:
Janelle, we're glad David exceeded your expectations! Thank you for allowing us to assist you with your new car! :)
Frequently asked questions about Folsom Toyota Service Center
How is Folsom Toyota Service Center rated?
Folsom Toyota Service Center has a 4.6 star rating with 944 reviews.
When is Folsom Toyota Service Center open?
Folsom Toyota Service Center is closed now. It will open at 8:30 a.m.
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