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Folsom Toyota Service Center
- Auto Repair
- Folsom, KY
About this business
Folsom Lake Toyota Scion is an automobile dealership that offers a range of new and pre-owned cars, vans, trucks and sport utility vehicles. Its vehicle models include Toyota s Avalon, Camry, Corolla, Prius, Sequoia, Tacoma and Yaris; and Scion s tC. The dealership operates a finance department that provides online credit applications, payment estimations and financing through various certified lenders. Its automotive services include the fuel injection and vehicle inspection services. The dealership has a service and parts ... read more
Location details
12747 Folsom Boulevard, Folsom, KY, 95630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 10:00 p.m. | |
| Tue | 8:30 a.m. to 10:00 p.m. | |
| Wed | 8:30 a.m. to 10:00 p.m. | |
| Thu | 8:30 a.m. to 10:00 p.m. | |
| Fri | 8:30 a.m. to 10:00 p.m. | |
| Sat | 8:30 a.m. to 10:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
I have found Folsom Lake Toyota to be outstanding, fast and efficient when it comes to servicing my car. Never had a problem, never a concern. I give it 4/5 stars because I don't give anything 5/5 stars. Ever.
Business response:
Thank you William! It is always great to hear that we were able to make a customer’s experience truly exceptional!
Bought my Prius at Folsom Lake Toyota in October 2012 and have been servicing my car there ever since. The purchase experience was easy and low pressure, the service departement people (Ryan especially) have always been knowledgeable, friendly and honest. I will most certainly buy and maintain my next Toyota at this location. Thank you.
Business response:
Thank you Jullien for the kind words about our sales and service! We thank you for your continued business and look forward to your next visit!
From a close friend, "If you own a toyota, whatever you do, do not take it to Folsom lake toyota to have it worked on. [My friend] took her car in specifically to have her motor mounts looked at and replaced under warranty because of some really annoying vibrating coming from behind the dash. Well then they charged $200 to seafoam the car saying it would fix it which it didn't so we took it to a third party shop who found out it was the motor mounts... imagine that... anyways toyota said they would refund her if we brought t... read more
Business response:
I apologize that your friend had such an unpleasant experience. I want to make things right, but unfortunately I cannot pull up your Facebook name "Shyon Rezaie" in our system. I want to try to do something to fix it. Please contact me at jbear@folsomlaketoyota.com. Jeff Bear General Manager
I've been a long time customer at Folsom Lake Toyota & have had great service. Recently I had a problem with a repair. They corrected the mistake very quickly. They have always been promt, which I love, & kept me up Tom date in all service. They also never try Tom oversell you service but instead list all options.
Business response:
Thank you Skip for the kind words! We thank you for your continued business and look forward to your next visit!
I had an email To SAVE for an oil change $14.95 4cyl and wanted to see how much my vehicle would cost since it's a V6 Tacoma and it came out to $29.95 and made an appt. At the end it was $36 and some change. Only $7 no big deal, but I only got 2 free complimentary oil changes and missed 2 free ones - I had went to EG dealership and paid since it was closer. Didn't like EG dealership b/c of how the manager and 1 of the employee spoke (I can hear them, pretty rude manager and the employee not making sense) Folsom employee wasn... read more
Business response:
James thank you for your kind words for our service department, we really appreciate your business!
I bought the car last week by a lot of pressure from sale and finally when I get the car they not do detail cleaning for me and said I need to bring the car back tomorrow (i''m so upset) anyway in the morning I go back to dealer shop let's they do the details and the gentlemen come to me and said his worker scratch my mirror with the knife by accident..he said he will appointment the service and change it (I don't want my new car have the mark or change anything) and now nobody contact me even my sale who get the commission.... read more
Business response:
Hello Buu, Thank you for bringing this to my attention. I apologize for your experience with your car after purchasing from us. I would like to make things right, can you please contact me? Jeff Bear General Manager 916-355-1500 ext.2524 jbear@folsomlaketoyota.com
See Chad for your service needs he is amazing. He knew what my car needed.
Business response:
Thank you Cindy for the kind words about Chad! We look forward to your business with us again!
Never believe what these crooks say they will do. They do not keep their word. My husband and I were repeatedly told by several staff there that they would replace the tires on our newly purchased truck. Now because we believed they would honor what they promised we are paying for new tires on top of a truck payment. I will never go here again and will warn anyone I know not to do business with these crooks
Business response:
Thank you for speaking with us and allowing us to address your concerns. We truly appreciate your business and hope everything was resolved to your satisfaction. If there is ever anything I can assist you with in the future, please feel free to contact me at 916-355-1500 ext.2524. Jeff Bear General Manager
I loved Toyota. I got my two cars here now for zero down zero interest. They have a good service and nice crew.. Good Food and coffee too.
Business response:
Thank you Manansala for the kind words! We thank you for your continued business and look forward to your next visit!
Frequently asked questions about Folsom Toyota Service Center
How is Folsom Toyota Service Center rated?
Folsom Toyota Service Center has a 4.6 star rating with 944 reviews.
When is Folsom Toyota Service Center open?
Folsom Toyota Service Center is closed now. It will open at 8:30 a.m.
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