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Folsom Toyota Service Center
- Auto Repair
- Folsom, KY
About this business
Folsom Lake Toyota Scion is an automobile dealership that offers a range of new and pre-owned cars, vans, trucks and sport utility vehicles. Its vehicle models include Toyota s Avalon, Camry, Corolla, Prius, Sequoia, Tacoma and Yaris; and Scion s tC. The dealership operates a finance department that provides online credit applications, payment estimations and financing through various certified lenders. Its automotive services include the fuel injection and vehicle inspection services. The dealership has a service and parts ... read more
Location details
12747 Folsom Boulevard, Folsom, KY, 95630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 10:00 p.m. | |
| Tue | 8:30 a.m. to 10:00 p.m. | |
| Wed | 8:30 a.m. to 10:00 p.m. | |
| Thu | 8:30 a.m. to 10:00 p.m. | |
| Fri | 8:30 a.m. to 10:00 p.m. | |
| Sat | 8:30 a.m. to 10:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
My review is for the service department and was prompted by text for a review. I brought my Scion in for an oil consumption study last week. When I went back a few hours later to pick up the car, I was given a list of repairs that they suggested. One of the repairs was listed as critical as they had found a coolant leak which required replacement of the water pump and serpentine belt among other things. There was no explanation of where the leak was so I asked to speak to the service tech so he could point out the problem. A... read more
Business response:
Hello Jim, Thank you for bringing your visit to my attention. I am sorry for the lack of follow up from my staff regarding the repair items we found. Can you please contact me so I can personally make up for your experience? Tim Stockwell Service Director Office -916-850-8450
Great service. Car was finished quickly and returned washed.
Business response:
Hello Denis, Thank you for being our customer, we are glad to hear we gave you great service!
people are very nice. close to work & the shuttle helps a-lot.
Business response:
Hao, Thank you so much for your kind words. We are glad to hear our service department has done a great job for you!
Great experience with our first 5k mile service. Buffed out where someone had hit our new car no charge!
Business response:
Hi Josh, Thank you for your visit, we are glad to hear we could also address the paint damage too! :)
Love Folsom Toyota is not as crowded as other places. Complementry coffee and snacks while waiting for service. Thank you so much!
Business response:
Hello James, Thank you for being our customer! 😀
I went down alone and had a fast and relatively enjoyable experience, plus a great deal on exactly what I was looking for. Thank You Folsom Auto Mall ��
Business response:
Hello Kristi, Glad to hear we could earn your business. Thank you for being our customer!
Went in for my 5,000 service on Saturday and now I have to take time off work and take it somewhere else to have it done properly. Every time I take my car in to a Toyota dealership I end up having to pay someone else to fix their mess. Don’t even know why I paid to extend my warranty �
Business response:
Bre, Thank you for bringing your concerns to my attention. I am sorry the extended warranty isn't addressing your repairs. I would like to make this right, can you please contact me when you have a moment? Jeff Bear General Manager 916-355-1500 ext.2524 jbear@folsomlaketoyota.com
Great customer service, friendly atmosphere that makes for a great buying experience. Highly recommend and will definitely buy from them again. Thanks guy
Business response:
Thank you for being our customer, Gary!
Took my car in for its first service appointment. Appointment was @ 1:45 and I was out by 3. Very nice people.
Business response:
Glad to hear we did a good job for you, Patricia!
Frequently asked questions about Folsom Toyota Service Center
How is Folsom Toyota Service Center rated?
Folsom Toyota Service Center has a 4.6 star rating with 944 reviews.
When is Folsom Toyota Service Center open?
Folsom Toyota Service Center is open now. It will close at 10:00 p.m.
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