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Folsom Lake Toyota Scion is an automobile dealership that offers a range of new and pre-owned cars, vans, trucks and sport utility vehicles. Its vehicle models include Toyota s Avalon, Camry, Corolla, Prius, Sequoia, Tacoma and Yaris; and Scion s tC. The dealership operates a finance department that provides online credit applications, payment estimations and financing through various certified lenders. Its automotive services include the fuel injection and vehicle inspection services. The dealership has a service and parts ... read more
12747 Folsom Boulevard, Folsom, KY, 95630, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 10:00 p.m. | |
Tue | 8:30 a.m. to 10:00 p.m. | |
Wed | 8:30 a.m. to 10:00 p.m. | |
Thu | 8:30 a.m. to 10:00 p.m. | |
Fri | 8:30 a.m. to 10:00 p.m. | |
Sat | 8:30 a.m. to 10:00 p.m. | |
Sun | 9:00 a.m. to 9:00 p.m. |
Fast and friendly service
Business response:
Thank you Hector!
Jay Bridgeman noticed a small scratch on a white Sienna. Because I pulled in close to the Sienna, he assumed I caused it. The surveillance video does not show any collision, but is grainy and unclear. The salesman who was standing there confirms the cars didn’t touch, there was no contact. Bridgeman refuses to believe that, tells the owner of the Sienna I hit his car, and refuses to provide me a copy of the surveillance footage, saying he can’t. I would be very careful with this place and would recommend that any person of c... read more
Business response:
Thank you for bringing this to my attention. I apologize that your recent experience with service and with Jay were anything but satisfactory. I would like an opportunity to address your concerns and to earn your business, please contact me at 916-355-1500 ext.2524. I look forward to speaking with you. Jeff Bear General Manager jbear@folsomlaketoyota.com
Michael in the auto shop was awesome. Got the job done and even finished two days early. Great customer service by Ray and Michael. Great experience!
Business response:
Thank you for your kind words for our staff, we appreciate it!
65,000 mike check plus shuttle transportation all completed as promised.
Business response:
Thank you Phyllis for your kind words! We thank you for your business and look forward to your next visit!
Awesome experience every time.
Business response:
Thank you for your visit!
Customer service is really good.
Business response:
Thank you for your kind words, Pawittar!
Excellent service, this is the 4th car for the past 12 years or so, very professional and helpful, I highly recommend Folsom Lake Toyota
Business response:
Thank you for your kind words Amir, we appreciate it!
Most definitely! Kudos to Mr. Juan Godoy. Our first experience about a year and a half ago, was absolutely great. With that, we decided to buy again (09/22/18). I recommend this dealership highly. Thanks for the wonderful experience!
I am writing this to rave about the high level of service I received recently from Folsom Lake Toyota. I’ve had my 2016 Sequoia serviced here for the last couple of years. I’ve always been pleased with the level of service I have received from them, so it came as a bit of a surprise when I had my tires replaced and my rims were damaged in the process. The damage was relatively minor in nature and I believe a true accident rather than an act of carelessness. When I brought up my concerns with Tim Stockwell the service manager... read more
Business response:
Lisa, we are glad to hear that Tim and our service department did a great job for you and your Sequoia! We really appreciate your kind words!
Folsom Toyota Service Center has a 4.6 star rating with 944 reviews.
Folsom Toyota Service Center is open now. It will close at 10:00 p.m.
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