Folsom Lake Collision's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Folsom Lake Collision

4.5

About this business

Folsom Lake Toyota invites you to visit our car and truck dealership near Sacramento, CA. Our team members are standing by to provide you with some of the best deals near you on Toyota cars, trucks, SUVs and minivans, as well as financing, maintenance, repair, parts and more. Find out why we are one of the Sacramento area's most trusted Toyota dealers. Folsom Lake Toyota le invita a visitar nuestro concesionario de autos nuevos y usados cerca de Sacramento, CA. Visitanos hoy para carros Toyota y trocas, camionetas y SUVs, as... read more

Location details

12747 Folsom Blvd, Folsom, CA, 95630, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 10:00 p.m.
Tue8:30 a.m. to 10:00 p.m.
Wed8:30 a.m. to 10:00 p.m.
Thu8:30 a.m. to 10:00 p.m.
Fri8:30 a.m. to 10:00 p.m.
Sat8:30 a.m. to 10:00 p.m.
Sun9:00 a.m. to 9:00 p.m.
4.5846 reviews
Select a rating
Cindy Aguilar's profile image
Cindy Aguilar 
recommend  Recommended
4 years ago

new starter still working and brakes stopping the car.; Joe 

Business response:

Thank you for your kind words! We are thrilled that you had a pleasant service visit! 

LaVerne Robertson's profile image
LaVerne Robertson 
recommend  Recommended
4 years ago

My service man was absolutely outstanding. The repairs were done very well. I will return to Folsom Lake Toyota with my car. 

Business response:

Thank you LaVerne for the positive review. We're glad that you had an absolutely outstanding experience with your recent repair visit. We look forward to your business with us again! 

Dan Duran's profile image
Dan Duran 
recommend  Recommended
4 years ago

very efficient. Very . friendly. The mechanics are professional, and the offices are clean . 

Business response:

Thank you for your kind words for our staff, we appreciate it! 

Celeste Marinoble's profile image
Celeste Marinoble 
4 years ago

Poor customer service regarding return calls. Technicians are not not knowledgeable about older Toyotas. This service center does not go out of his way to help it’s customers. No courtesy car wash. I’ve been treated so much better at other car dealerships this one is the worst. I will never come back I will go to Roseville Toyota from now on. 

Business response:

Thank you for bringing this to my attention. I apologize for your experience with our service department. I would like an opportunity to fix this and to earn your business, please contact me at jbear@folsomlaketoyota.com. I look forward to speaking with you. -Jeff Bear, General Manager 

Carie Lisneck's profile image
Carie Lisneck 
recommend  Recommended
4 years ago

I have previously taken my car to Roseville Toyota but found I could not trust them with my car after they failed to notice I was having a noticeable water pump problem. I brought my car to Folsom Toyota where they knew immediately what the problem was and discovered other problems that were missed at Roseville. I have found a great service advisor in Michael St Pierre who has helped my 2001 RAV4 continue to perform great. I highly recommend Folsom Lake Toyota’s Service Dept. It is worth the extra time and miles to drive all... read more

Business response:

Thank you, Carie, for your kind words for Michael! We are very happy to hear that he was able to provide you with a great service experience! We thank you for your business and look forward to your next visit! 

Marjorie Iles's profile image
Marjorie Iles 
recommend  Recommended
4 years ago

I have always had professional, efficient customer service at Folsom Lake Toyota. Paul Berwick is an excellent Service Manager. He's a joy to work with. 

Business response:

Thank you, Marjorie, for your kind words for Paul! We thank you for your continued business and look forward to your next visit! 

Christopher Doc Mumma's profile image
Christopher Doc Mumma 
recommend  Recommended
4 years ago

I experienced exceptional service at Folsom Lake Toyota. I was done with a full service including all of the extra work in less than 1.5 hours or so. I was greeted and assisted by the Asst. Service Manager won was very respectful and very helpful. They have a nice waiting area and free WFi. It was an excellent experience. 

Business response:

Thank you for your kind words for our staff! We are thrilled that you had an exceptional service visit! 

Nora Nicholson's profile image
Nora Nicholson 
recommend  Recommended
4 years ago

When they say they can do it, they do it with a smile and in a very professional manner. My service rep, Paul Barwick, was outstanding. The mechanics are the best, too! Thank you, FOLSOM LAKE TOYOTA🌟 

Business response:

Thank you, Nora, for your kind words for Paul! We thank you for your business and look forward to your next visit! 

Mary Ann Brown's profile image
Mary Ann Brown 
recommend  Recommended
4 years ago

Intake and checkout were quick, efficient, and clearly performed. I was out the door on the time promised. 

Business response:

Thank you for being our customer, we appreciate your kind words! 

Frequently asked questions about Folsom Lake Collision

How is Folsom Lake Collision rated?

Folsom Lake Collision has a 4.5 star rating with 846 reviews. 

When is Folsom Lake Collision open?

Folsom Lake Collision is open now. It will close at 10:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com