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Flanders Heating & Air Conditioning
- Heating & Air Conditioning/HVAC
- Hampton Bays, NY
About this business
At Flanders, Service is at the heart of everything we do. We’re committed to your comfort, 24-hours a day, all year round. Every member of the Flanders service team is fully vetted, up to date on the latest service techniques and equipment, professional, respectful and courteous at all times. At Flanders, we hold ourselves to the highest of standards, and have since 1954.
Location details
219 W Montauk Hwy, Hampton Bays, NY, 11946, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Grossly overcharge for additional repair service when doing a scheduled tune up on gas furnace. Replaced/rebuilt "manifold" to furnace as it had leaks they discovered, and replacing 2 valves, 2 black iron tees, pressure regulator and black iron pipe, reattaching existing copper tubing at cost of $1380. Same job quoted by BBB accredited HVAC is $450.This was during scheduled tune up, so no emergency, but using fear of gas leak to overcharge is poor business practice and raises question of integrity and honesty.Will never use ... read more
Business response:
We understand how frustrating HVAC expenses can be and apologize if we did not do a better job of explaining our prices. All pricing includes our 100% Satisfaction Guarantee for 365 days as well as 24/7/365 support. Please contact us at ***************@ServiceExperts.com with your full name on the account, address and phone number and we will follow up with you.
I received my semi-annual service review for my furnace and air condition check-up today. Crystal and Jose show up on time and did a great job on servicing my equipment along with reviewing the results with me. It was 5 stars rating. Regards, ******
Business response:
We are happy that the team worked together to provide you with a great experience!
The filter installed was contaminated w a pesticide harmful to my business.
Business response:
We regret that you have concerns and would like to gather more information in order to provide resolution. Please contact us at ***************@ServiceExperts.com with your full name on the account, address and phone number and we will follow up with you.
This is the company to call! Excellent service. Devon walked us through our options to best suit our needs. Marcel and Derek arrived the following morning and installed a gas furnace and hot water tank. The job was fantastic. They really care about doing a job properly. Well done !!!
Business response:
We strive to provide excellent service and are thrilled to hear that was reflected during your recent experience!
I have not used Service Experts since 2018 but my recent experience related to an installed furnace, air conditioner, and thermostat that Service Experts performed in 2015. We spent nearly $10,000 with them to replace our existing equipment at that time. Within 3 years, the air conditioner coil failed and I was told that this was out of warranty and that I would have to pay for a new part. The part should not have failed after 3 years! Nevertheless, Service Experts begrudgingly agreed to split the cost (which was still costl... read more
Business response:
We strive for 100% satisfaction, and we regret to find out that this was not the case.
I have been trying to report fraud from the Miami Service Experts office since before thanksgiving and no manager has called me back. A tech came to my house and diagnosed a 6 year old AC with a broken compressor brought a sales guy out in 10 mins and then tried to sell me a new outside unit and handler for $6,500 for a 2 ton unit! I didn't believe that was the problem and called a 2nd AC repair tech and he came out and diagnosed an exposed low voltage line. $300 later I'm up and running no problem. In addition the visit was... read more
Business response:
We regret that you have concerns and would like to gather more information in order to provide resolution. Please contact us at ***************@ServiceExperts.com with your full name on the account, address and phone number and we will follow up with you.
My thermostat was not working. I called and a technician was here within 4 hours. Service was prompt and courteous. The technician told me what to do if the problem happened again.
Business response:
Thank you for taking the time to mention your satisfaction with our services!
0n 7-16 21 I was visiting my friend in Titusville,Florida.I live in Indiana. She was very sick from chemo. The sales rep Wes R****** ************ came over to sell her a new A/C and furnace. Her credit was not approved so he ask me to verify that she lives there, which I did. The contract had a 90 day no payment. My friend passed away in August 2021. I came back home to Indiana. Her house passed to her kids, the kids had all the info. In November of 2021 I received a forwarded bill from that house address to me in my name sa... read more
A1 ******* in Calgary Alberta misled me and presented me with documents that I had never seen before leading to pre-paid billings and unanswered questions regarding my accounts. Their training practice is to "hang up or not answer email or telephone inquiries". For months, I was unable to contact anyone and once I did, I got the manager on the line who would not provide me with the documents I required to close my account instead he provoked me into an out and out argument resulting in HIM hanging up without listening to my ... read more
Business response:
We apologize for your experience and would like to look into your situation. Please contact us at ***************@ServiceExperts.com with your full name on the account, address, and phone number, and we will follow up with you. Thank you.
Frequently asked questions about Flanders Heating & Air Conditioning
How is Flanders Heating & Air Conditioning rated?
Flanders Heating & Air Conditioning has a 3.7 star rating with 1,172 reviews.
When is Flanders Heating & Air Conditioning open?
Flanders Heating & Air Conditioning is closed now. It will open tomorrow at 8:00 a.m.
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