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10409 N Florida Ave, Tampa, FL, 33612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I contacted the dealer about the vehicle, and wanted to set up an inspection. I was told the vehicle was in the shop and it would take a few days. I called back and was told the vehicle was out of the shop. On the day of the inspection, I received a call and was told that the vehicle had to go back in the shop, because of a Check Engine light. The inspection was rescheduled for the following week. Two days later, I got an email from Car Gurus saying the car had been sold. I reached out to the dealer and he informed me that... read more
Business response:
We are sorry that sequence of events was that way , but we sold the car to the auction do to the unknown issues. We did not want to sale the you a car with problems. We are truly sorry.
Nice
The dealer responded back to me promptly.
They are terrible with customer service. They acted as if they didn’t want to sell the vehicle despite the fact that financing was already in place. After sending notice of my interest in the car, no one contacted me for days and I had to call just be faced with lack luster interest in selling me the car or making this transaction happen. I would not recommend this dealership to anybody!!!!!
Yeah they definitely did respond with a helpful attitude and patients ,with answering my questions
Business response:
Alex we really thank you for sharing your experience with us, we love the opportunity of helping you in the future as much as we did at this time once again thank you so much for sharing.
I recently purchased my car with this dealer and had a great experience. Everyone is very friendly and did what they could to assit. Prices were fair with grand selection to choose from. I will recommend my family and friends to this dealer.
Business response:
Tasha thank you so much for sharing your experience with us we really enjoyed it as well and would love to help your family and friends in the future with the same standard services we did with you appreciate it.
Dealer reached out and was very courteous
Business response:
THANKS FOR SHARING!!!!!!!!!!
Excellent
Business response:
REALLY APPRECIATE YOUR BUISNESS
They are all the same get you to drive 2 hours because they donât answer the dam phone then when you get there the paint on the window says everyone is approved which is bs unless you have the money to buy out right Iâll never recommend anyone to this
Business response:
Sorry to hear about your experience with us, but be reassured that we try very hard to cover all bases including picking up all the calls and return all messages. But it sounds like this particular time we did not do a good job at that and for this, we apologize. The other part about financing, remember we are in this together and not all the deal can be done based on different credit situationgs
Five Star Auto Sales of Tampa has a 3.9 star rating with 825 reviews.
Five Star Auto Sales of Tampa is closed now. It will open at 9:00 a.m.
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