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First Team Volkswagen
- Car Dealers
- Cloverdale, VA
About this business
This company offers sales and service of new and used vehicles.
Location details
6520 Peters Creek Rd, Cloverdale, VA, 24019, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I just want to say your service department is fantastic. I dropped off my car last week to have the tire patched, and then went out of town. Lucas made it extremely easy for me to go out of town and not worry about my car. They fixed my tire and even left a thank you note for my business inside when I picked it up. You guys are great, and it doesn't go unnoticed! Thanks for your help.
Business response:
Thank you very, very much! This is the kind of service we strive for! :)
Steven was a great person to work with!
Business response:
Yasemin, I am happy to hear that Steven was able to provide you with the great customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. We look forward to serving you again! Sincerely, Michael H. Munsey GSM mmunsey@firstteamauto.com
Don't buy a Hyundai
TERRIBLE. Went there today to look at buying a Subaru WRX within the next 2-3 months, trying to get an idea on the price and options I want. I am 21 and I felt "profiled". I was going to purchase a $30k car from them but after the service I was given.. Never. I will look hours away for another dealership before I EVER think about First Team. Bunch of stuck up employees who sit on golf carts all day.
Business response:
Rodney, I'm sorry that you had an unpleasant experience the last time you visited us to get some information about the WRX. We believe in being friendly, helpful, and professional with visitors of all ages, and anything less does not meet our high standards of customer service. I do thank you for bringing this to our attention as our guests' continued feedback helps us better serve our customers everyday. If you would like to speak with us further regarding your visit, you're always welcome you to contact me. Sincerely, Gary... read more
thanks Renae.
Business response:
Thanks for the shout out to Renae, Wanda! We hope you have been enjoying your vehicle so far. If there’s any other automotive need we can assist you with, please don’t hesitate to let us know. Sincerely, Michael H. Munsey - GSM mmunsey@firstteamauto.com
Frequently asked questions about First Team Volkswagen
How is First Team Volkswagen rated?
First Team Volkswagen has a 3.8 star rating with 107 reviews.
When is First Team Volkswagen open?
First Team Volkswagen is closed now. It will open at 9:00 a.m.
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