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First Choice Emergency Room

3.9

About this business

First Choice Emergency Room is the nation's leading network of independent freestanding emergency rooms; it is both the largest and the oldest. We are revolutionizing the delivery of emergency medical services for adult and pediatric emergencies by offering patients convenient, neighborhood access to emergency medical care. First Choice Emergency Room facilities are innovative, freestanding, and fully equipped emergency rooms with a complete radiology suite of diagnostic technology (CT scanner, Ultrasound, and Digital X-ray)... read more

Location details

9530 Jones Rd, Houston, TX, 77065, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.9261 reviews
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Stephanie Whitehead's profile image
Stephanie Whitehead 
9 years ago

My boyfriend got into a motorcycle accident and we went in to this clinic and they were able to let him know what was wrong with him. They first made sure he was in a somewhat comfortable state. They gave him pain medication to help with lower the pain level and now we know thats is wrong after they explained in detail in a way we who are not in the medical field can understand. Over all they were amazing and fast. 

Business response:

Wow, thanks for the great feedback, Stephanie! We hope your boyfriend is feeling better :) 

Aline Houston's profile image
Aline Houston 
9 years ago

Everyone was really nice and friendly. I got out of there pretty fast too. Highly recommend- friendly staff, clean & nice rooms, fast service. Thumbs up 

Michaela Dawn's profile image
Michaela Dawn 
9 years ago

Excellent and quick service. I was seen promptly and was treated for my emergency. 

Akilah McAfee's profile image
Akilah McAfee 
9 years ago

I used to be skeptical about urgent care facilities, but FCER changed my whole perspective! The staff was extremely nice and made me feel right at home. They explained my treatment to me with great detail and provided me with detail notes of the tests they had run. I honestly see no point in returning to a large ER. I absolutely loved my experience. 

Business response:

Thanks for sharing your experience, Akilah! We are actually a fully functioning emergency room (just like a hospital ER). We are open 24/7, have a CT scanner, full service laboratory, and the same staff you'll find at the hospital ER. We hope you don't have a need for emergency services in the future but if you do, you know where to find us! Thanks again! 

Lívia Woodcock's profile image
Lívia Woodcock 
9 years ago

The facility is very clean and the staff was very courteous. The doctor confirmed my suspicious of strep throat and I chose to get a shot for treatment. The next day I had no more fever and within 4 days no more pain. Just think it was pricey, had to pay $257 after $100 copay. 

Business response:

Thanks for the feedback, Livia. We just wanted to remind you that First Choice ER is just like a hospital ER and therfore bills like one. http://www.fcer.com/care/understanding-your-bill/what-you-can-expect. We encourage you to use us when you need us but want you to understand how our pricing works! Feel free to private message us if you have any questions. 

Gloria Schmidt's profile image
Gloria Schmidt 
9 years ago

Went take my husband when he got hurt and had to hve stitches in his lip was very satisfied wit the service their they took him in and fixe it , he john Schmidt went in on 4-23-2015 in the evenig about 4:30 pm they did a vey good job and my husband was satisfied .. If ya need to go to a ER go there , also didn't have to wait long . thanks to the Dr. And the staff for taking care of him ... TThanks Mrs Schmidt... 

Natalie Salcedo Gray's profile image
Natalie Salcedo Gray 
9 years ago

This was my first visit to FCER after being in a fender bender that afternoon. The staff was very friendly and helpful. The service was quick, professional, and efficient. I would recommend FCER for any ER related issues, and will most definitely use their services again. Hopefully not to near in the future though!! :) 

Business response:

Thanks for sharing your experience Natalie. We hope you are feeling better! 

Jason Love's profile image
Jason Love 
9 years ago

Since opening, this is our second trip to First Choice ER on Jones. The staff was courteous and prompt. I was in a room and speaking with a doctor within 4 minutes of walking in the door. The facility was remarkably clean, the diagnosis was quick and correct, and the treatment plan was clearly communicated. My visit required a consult with an orthopedic surgeon. Though there was no one in-house, I was provided information for 3-4 in the area, one of which performed my surgery two days later. I will not hesitate to visit them... read more

Business response:

Thanks for the great review, Jason! We hope your knee is feeling better! 

Brian Wilton's profile image
Brian Wilton 
10 years ago

They did a great job and was very professional and friendly 

Frequently asked questions about First Choice Emergency Room

How is First Choice Emergency Room rated?

First Choice Emergency Room has a 3.9 star rating with 261 reviews. 

When is First Choice Emergency Room open?

First Choice Emergency Room is closed now. It will open at 9:00 a.m. 

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