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First Choice Emergency Room

3.9

About this business

First Choice Emergency Room is the nation's leading network of independent freestanding emergency rooms; it is both the largest and the oldest. We are revolutionizing the delivery of emergency medical services for adult and pediatric emergencies by offering patients convenient, neighborhood access to emergency medical care. First Choice Emergency Room facilities are innovative, freestanding, and fully equipped emergency rooms with a complete radiology suite of diagnostic technology (CT scanner, Ultrasound, and Digital X-ray)... read more

Location details

9530 Jones Rd, Houston, TX, 77065, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.9261 reviews
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Sofia Gabriele's profile image
Sofia Gabriele 
8 years ago

Thankful for the quality care received here. I was seen right away and staff and physicians were very attentive. The physician himself called afterwards to check in and make sure my health was improving. 

Omar Vazquez's profile image
Omar Vazquez 
8 years ago
Lynn Clarke's profile image
Lynn Clarke 
8 years ago

Totally awesome place. The dr. Himself contacted a hand surgeon for my son to been seen the next day. I def go there again but hope to not have to. 

Jason Magee's profile image
Jason Magee 
8 years ago

We just visited this ER this evening for the first time and we had the best service. The gentleman at the front desk, David, was super friendly and so nice to my two sons, which are 4 and 6. My husband was taken back to the exam room within minutes of our arrival so my sons and I stayed in the waiting room. David gave them suckers, which he asked me first before they saw them which was so thoughtful, and even went out of his way to find them coloring books and crayons for them to play with. We were in and out of there within... read more

Kimberley Hunt Blue's profile image
Kimberley Hunt Blue 
8 years ago

The service I got at First Choice was good. However, I was there maybe 30 minutes and only had a Flu test and my insurance company was billed over $1500 which due to my deductible I owe over $770. There are plenty of other places that don't over charge. Will never return to this clinic again. 

Business response:

Hi Kimberly, I'm so sorry to hear about your negative experience. I'd like to have someone on our customer care team review your visit and follow up with you. Please email me at ReviewSupport@adhc.com with the date of service, patient name, and the best contact number. Please also include the location (Houston- Jones Rd.) and copy/paste your review from above into the email. Thank you for your feedback. Sarah S. 

Abigail Crittle's profile image
Abigail Crittle 
8 years ago

Loved it! In and out! Solved my problem quickly! I will go back if I needed too! 

Gus Medina's profile image
Gus Medina 
9 years ago

This was my first time going here and I had a great experience, very clean and pretty building inside and out and they treated me and my mother very nicely specially the front receptionist named Kimberly she was a sweetheart. I would go back if I needed to. 

Mitzi Uvacek's profile image
Mitzi Uvacek 
9 years ago

I took my son to First Choice and he received the best care. The staff was great. As soon as you walk in the door you can tell they truly care. I would highly recommend First Choice. Thank you for taking such great care if my son. 

Lisa Garner's profile image
Lisa Garner 
9 years ago

I would highly recommend this ER! I was in a lot pain and came in a crying hot mess, expecting to have to wait to see someone, but NO! They brought me back immediately. The nurses and doctor were very attentive and listened to my concerns. I was in and out in no time. They really made me feel like a person not a number. Another plus is that this ER is also very clean! Not at all what I expected since I've been to other ERs before. I'm telling all my friends and family in the area that if God forbid they need an ER, First Cho... read more

Frequently asked questions about First Choice Emergency Room

How is First Choice Emergency Room rated?

First Choice Emergency Room has a 3.9 star rating with 261 reviews. 

When is First Choice Emergency Room open?

First Choice Emergency Room is closed now. It will open at 9:00 a.m. 

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