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First Choice Emergency Room

4.6

About this business

Specialties First Choice Emergency Room is the nation's leading network of independent freestanding emergency rooms; it is both the largest and the oldest. We are revolutionizing the delivery of emergency medical services for adult and pediatric emergencies by offering patients convenient, neighborhood access to emergency medical care. First Choice Emergency Room facilities are innovative, freestanding, and fully equipped emergency rooms with a complete radiology suite of diagnostic technology (CT scanner, Ultrasound, and Di... read more

Location details

15100 FM 1825, Pflugerville, TX, 78660, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.6139 reviews
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Christa Deamer's profile image
Christa Deamer 
10 years ago

First Choice ER made our emergency room visit as pleasant as an emergency room visit can be. My toddler daughter took a spill and sustained a mouth injury. It was night time and I was panicked but the staff at First Choice ER were all so calm and friendly that they totally put me at ease. We were attended to quickly and efficiently and were home well before I expected to be. Thank you, First Choice ER - with two accident prone children, I'm sure we'll be seeing you again. ;-) 

Business response:

Christa Deamer, thank you for the kind review. We sure hope your daughter has a speedy recovery! 

Jasmine Mays's profile image
Jasmine Mays 
10 years ago

I woke up feeling horrible. Walked into this emergency room, they took care of me right away. It was fastest visit and best customer service that I have experience thus far! 

Business response:

Jasmine Lee, thank you for the kind review. We sure hope you feel better soon! 

Darlene Guthrie's profile image
Darlene Guthrie 
10 years ago

I visited First Choice in the middle of the night on November 13th with an allergic reation. They quickly whisked me into treatment and had me diagnosed and feeling better. They were a very knowledgeable and courteous staff. I recommend First Choice Emergency room in any emergency. Thank you Dr.Leung for your concern and follow up call. 

Business response:

Thank you for the positive feedback, Darlene. We sure hope you're feeling better! 

Kristi Treitler's profile image
Kristi Treitler 
10 years ago

I have mixed reviews for this place. While it is an amazing ER as far as wait, front desk staff is awesome and most the doctors are awesome here as well except 1. This is why my review is a mixed one, I would happily come back here or recommend them but tell them to hope they don't get this 1 doctor- Dr.Jennifer Pepper is who I am talking about. I have gotten her a few times when I have come here and she made me feel worse and has one of the worst bedside manners! She doesn't listed to the patient and she was very rude to me... read more

Stefanie Collins's profile image
Stefanie Collins 
10 years ago

I went to the Pflugerville location around midnight on Labor Day. The staff gave me very prompt service and I was only there for about 30 minutes. They were very professional and responsive to my medical needs. The bill was reasonable, Thank you for taking care of me! 

Tarie Devine Beldin's profile image
Tarie Devine Beldin 
10 years ago

First Choice ER/Pflugerville was close by, friendly and caring! I was seen quickly and treated promptly. I felt like I was part of the care process - helping to decide what was best for me. I will be using First Choice for my whole family. 

Business response:

Tarie, thank you for the kind review. We sure hope that you're feeling better! 

Dora Zepeda's profile image
Dora Zepeda 
10 years ago

It was my daughter's first time to the ER. She had an ear infection so I thought the visit would consist of a lot of crying. No, not at all! The staff made her feel safe and cared for. We had a great FIRST visit! 

Business response:

Dora, thank you for the kind review! We sure hope your daughter is feeling better! 

Jolaine Miner's profile image
Jolaine Miner 
10 years ago

I went in and had no wait and was very impressed with the cleanliness, staff and especially Dr. Gill. No one judged me, it was late evening/early morning, and they even offered my husband a cup of coffee. Found out during our visit there that I have a lumbar issue that has never been diagnosed. Dr. Gill had a great sense of humor and was really knowledgeable and took the time to answer questions. They even got me a note for work, after I had forgot it when we left to be ready for me to pick up!! We will definitely keep First... read more

Business response:

Jolaine, thank you for the kind review. We certainly hope you get to feeling better soon! 

Jon Lewis's profile image
Jon Lewis 
11 years ago

Late one night my wife doubled over in pain and FCER was the closest option for us. The staff was very courteous and got my wife into a room almost immediately. They allowed me to fill out the paperwork as they were assessing her condition which I really appreciated as this was a high stress event for us. I can't say enough about Dr. Casey and the staff at FCER Pflugerville. They treated us better than family and yet their professional skills are extremely high. Thanks so much for making a stressful event less so... 

Business response:

Thank you for sharing your story and kind words with us Jon, we're here when you need us! 

Frequently asked questions about First Choice Emergency Room

How is First Choice Emergency Room rated?

First Choice Emergency Room has a 4.6 star rating with 139 reviews. 

When is First Choice Emergency Room open?

First Choice Emergency Room is closed now. It will open on Monday at 9:00 a.m. 

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