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First American Bank
- Financial Services
- Elk Grove Village, IL
About this business
Location details
PO BOX 0794, Elk Grove Village, IL, 60009, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Executive Management (HR Director) is the most evil person. Telling people who they can and cannot talk to outside of work! Really??
I've been banking there for 25+ years, I truly wish that they'd be more proactive in alerting their customer's to issues with their accounts. I am thinking of moving my banking to a different bank.
First American bank is awesome!! David (Kankakee branch) is my and my mom's favorite. They really learn their customers. They are quick on fraud..that department knows their business. I've got my card info stolen twice and each time they took care of me quick and professionally. This is the bank that makes you feel like family. Both locations are loyal to your success with their company. They always notify you of upcoming events or promotions. They work with their community...fire department, schools, etc. Glad to be a membe... read more
I unfortunately have to deal with them for work. I would not use them for a personal account. Even if last bank in world. No other bank that I have been to charges a higher fee or asks for a credit card number to cash a non acct payroll check drawn against the bank. No longer a fan of Dicky,Gamma or Boris.
Today I needed to close a small savings account for a family emergency. They took $25 of my money because it had not been open for six months! I asked for a waiver under the circumstances and Lourdes declined to waive the fee. Absolutely reprehensible. By the end of the day I will tell 50 people about this.
App doesn't work. Automated phone tree hangs up on you. Tellers, at least at Streeterville branch, are slow.
I too have been a customer of First American Bank for over 20 years. But the frustration in not being able to use my debit card because of the chip problem has me now in a mode to change banks. I really hate to do this but I cannot live in a world of uncertainty about accessing the money I earn. Never had a problem with the card at any establishment until the chip. I've had three cards and the chip is faulty in all 3. I'm not hearing the problem for the other larger banks.
What a Great Bank. Keep up the good work. Been a long time client for several years.
Frequently asked questions about First American Bank
How is First American Bank rated?
First American Bank has a 3.4 star rating with 106 reviews.
When is First American Bank open?
First American Bank is open now. It will close at 6:00 p.m.
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