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First Alliance Credit Union

4.4

About this business

At First Alliance Credit Union, we place our members' (and future members) needs first by providing compassion, guidance, and resources to promote their financial well-being 

Location details

320 Alliance Pl. NE, Rochester, MN, 55906, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 12:00 p.m.
SunClosed
4.4264 reviews
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David Vogelgesang's profile image
David Vogelgesang 
recommend  Recommended
6 years ago

First Alliance is one of the best institutions I've ever dealt with. They go the extra mile. 

Lori Haedtke-Finlay's profile image
Lori Haedtke-Finlay 
6 years ago
Brennan Smith's profile image
Brennan Smith 
6 years ago

App is terrible Website is terrible After hours services are non existent 

Jennifer Teichroew's profile image
Jennifer Teichroew 
6 years ago

The customer service has declined significantly in the past year or so. I went to the drive up on a slow Saturday morning (zero customers at drive up and zero customers inside) and was forced to go inside because my transaction “may” take a little longer. In the entire time it took to process my transaction (3 minutes), ZERO people drove up and ZERO customers came inside. I find this absolutely ridiculous!! Apparently customer service isn’t among their priorities. 

Jessica Crowson's profile image
Jessica Crowson 
6 years ago

Outstanding customer service and willing to go above and beyond to help. Highly recommend! 

Amber Cooper's profile image
Amber Cooper 
6 years ago
Chloe Holtz's profile image
Chloe Holtz 
6 years ago

This is a great place! So helpful and has great customer service! 

Danielle Nelson's profile image
Danielle Nelson 
6 years ago
Jadee Hegland's profile image
Jadee Hegland 
6 years ago

First Alliance has great customer service and honor a non-pressure approach to working with you. They are friendly and knowledgeable. It has been wonderful to work with them through the years and plan to continue for many more! 

Frequently asked questions about First Alliance Credit Union

How is First Alliance Credit Union rated?

First Alliance Credit Union has a 4.4 star rating with 264 reviews. 

When is First Alliance Credit Union open?

First Alliance Credit Union is open now. It will close at 5:00 p.m.  

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