This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
First Alliance Credit Union
- Finance
- Rochester, MN
About this business
At First Alliance Credit Union, we place our members' (and future members) needs first by providing compassion, guidance, and resources to promote their financial well-being
Location details
320 Alliance Pl. NE, Rochester, MN, 55906, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
RecommendedWorked with Sunny to obtain pre-approval on a vehicle loan and then worked with him step by step to secure and process the loan. As always he was professional, efficient and courteous. I appreciated his patience with my questions and the knowledge he has in his field. FACU has been nothing but good to us for the 30+ years we have been there.
Business response:
Thank you for recommending us Robyn! We are happy to hear your recent experience working with Sunny was excellent and we greatly appreciate your long-time membership with First Alliance.
Easy and fast transactions! Applied for small car loan and money was in my account same day...with lowest possible rate!
my credit is a little low and they've gone out of their way to not only build credit for my personal but also my business. work becomes financial strained getting paid from vendors they have given me a line if credit to pay employees so I never have to worry about losing people due to waiting on pay. I'd go nowhere else.
Business response:
Thank you for sharing your experience working with us, Dan! We are so happy to know we were able to help support you both personally and with your business! #allforone
I got a car loan through first alliance and there have been nothing but problems with them. constantly trying to overcharge my account because THEY lost documents. I will NEVER go through this bank for anything and would never recommend them for anything again.
Business response:
Thank you for sharing your experience Esabell. We are very sorry to hear that things have not gone smoothly with your car loan. Our Director of Member Service will be reaching out to you personally to learn more about your experience. We strive to go above and beyond for all of our members, so we are disappointed to hear this was your experience. Thank you again for sharing your feedback with us.
i have been a member since 1974 and have been generally happy but yesterday was fantastic. i needed to finance a truck and called expecting to have to jump through the usual hoops and red tape. i was so wrong. i got connected with kari wilson whom i have never met. in less than 2 hours the money was in my account. no hassle, no red tape, no hoops. i can not praise her enough. first alliance has a great employee. thanks kari
They went above and beyond for me yoi guys are awesome
Business response:
Thanks for the recommendation Erin! We are so happy to have exceeded your expectations. #allforone
Planning on retiring close to family, needed to open account there for future plans. One phone call was all it took to get the ball rolling. Jessie was so helpful, and accommodating. Thank you so much for all your help.
They are truly there for you. Will help you when others will not. And fast too.
Business response:
Thanks for the recommendation Jim! We are so happy we were able to help you!
Very helpful! They cared about me, and not just making money off of me
Business response:
Thank you Justin! We are thrilled to have you as a member.
Frequently asked questions about First Alliance Credit Union
How is First Alliance Credit Union rated?
First Alliance Credit Union has a 4.4 star rating with 264 reviews.
When is First Alliance Credit Union open?
First Alliance Credit Union is closed now. It will open at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com