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Fire Alarm

4.9

About this business

Alarm Grid is owned by Sterling Donnelly, Eric Hochberger, and Joshua Unseth. This intrepid team has grown this now, well-known tech startup in the heart of South Florida. Built on the notion that customer service is paramount, Alarm Grid has gained one of the best reputations in the space. 

Location details

4699 N Federal Hwy, Ste 209a, Pompano Beach, FL, 33064, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
SatClosed
SunClosed
4.9370 reviews
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Ed Critz's profile image
Ed Critz 
6 years ago

The new installation and activation of service could not have gone any easier. I've been DIY alarm systems for years and have used several of their competitors. I'm glad I went with AlarmGrid this time. They have been the most professional and courteous I have worked with. It was a pleasure to work with Jorge. He was very knowledgeable, patient and made sure everything was setup correctly before we ended the service activation appointment. I would strongly recommend them to anyone for home or business. They were also the lea... read more

Bill Mote's profile image
Bill Mote 
6 years ago

My house had an existing alarm setup. I was able to add the Z-Wave Automation and the WIFI modules myself (ordered from Amazon) and configure them. I then signed up for the Self Gold plan which allowed both GSM (cellular) and WIFI connectivity to AlarmGrid. So far the process has been fantastically simple and their support and configuration staff have been polite and intelligent. 

Brett Latimer's profile image
Brett Latimer 
6 years ago
Kent Burel's profile image
Kent Burel 
7 years ago

Signing up with Alarm Grid was the easiest thing in the world. I signed up and provided the details of my communicator. The next morning, it all worked. My activation call took less than 10 minutes. 

Robert Clements's profile image
Robert Clements 
7 years ago
Gary Gold's profile image
Gary Gold 
7 years ago

Dylan was very patient and the setup was seamless. Very eager to help in any way! I highly Recommend 

Michael Mayfield's profile image
Michael Mayfield 
7 years ago

This is the 3rd alarm system I've installed (in our last 3 houses) via AlarmGrid. Their customer service and support during the install and post-install has been superb! I won't go anywhere else for a DIY alarm system project. 

Tim Vinci's profile image
Tim Vinci 
7 years ago

My recent experience with Alarm Grid has been awesome. Specifically I work with a gentleman in customer support by the name of Joe Gonnella and he was incredible. He walked me through everything I needed to know about our new service and answered all my questions. In fact he also helped me to troubleshoot an issue with my Alarm panel hardware. With his help I was able to describe the problem to our Alarm tech very clearly and he was able to repair the problem on his first trip. Joe, Thank you for all you do and it was a plea... read more

Mark Smith's profile image
Mark Smith 
7 years ago

Awesome product and service. The support technician Joe Gonnella was very helpful and also imformative in setting up my system for the first time. 

Frequently asked questions about Fire Alarm

How is Fire Alarm rated?

Fire Alarm has a 4.9 star rating with 370 reviews. 

When is Fire Alarm open?

Fire Alarm is open now. It will close at 9:00 p.m.  

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