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Fire Alarm

4.9

About this business

Alarm Grid is owned by Sterling Donnelly, Eric Hochberger, and Joshua Unseth. This intrepid team has grown this now, well-known tech startup in the heart of South Florida. Built on the notion that customer service is paramount, Alarm Grid has gained one of the best reputations in the space. 

Location details

4699 N Federal Hwy, Ste 209a, Pompano Beach, FL, 33064, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
SatClosed
SunClosed
4.9370 reviews
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Lee Freeman's profile image
Lee Freeman 
recommend  Recommended
5 years ago

The customer service that was given by Bryce was awesome. He really knows the system and can guide you through the entire setup process as if he was right there next to you. 

Linda Steadman's profile image
Linda Steadman 
recommend  Recommended
5 years ago

Just got a new system to replace one I've had for 10 years. I chose Alarm Grid based on recommendation from another user. So far I am impressed with their professional attitudes--compared to the company I am moving from. 

David Lee's profile image
David Lee 
recommend  Recommended
5 years ago

Just kicked off service with them but thus far the initial interaction with Jorge V. and Bryce M. has been thorough and assistive. If that's a sign of customer service to come I will be satisfied. 

Lanie Breeding's profile image
Lanie Breeding 
recommend  Recommended
5 years ago

Customer Service is superior. 

Matthew Machlis's profile image
Matthew Machlis 
recommend  Recommended
5 years ago

Had their monitoring for several years now, no problems, great customer service. 

Chris Libby's profile image
Chris Libby 
recommend  Recommended
5 years ago

great service and response, very easy to work with.. much better than their other main competitor! 

Scott Andrews's profile image
Scott Andrews 
recommend  Recommended
6 years ago

Astonishingly quick delivery of products, outstanding customer support, and clear and concise online documentation and excellent videos to thoroughly explain the systems and sensors. Very thorough! Special thanks to Jorge and Frank. 

Ben Pepa's profile image
Ben Pepa 
6 years ago
Marvin Mitchell's profile image
Marvin Mitchell 
recommend  Recommended
6 years ago

They have the old school customer service we have been with them for years. Never had nothing but great customer service. Marvin Mitchell Abilene Texas 

Frequently asked questions about Fire Alarm

How is Fire Alarm rated?

Fire Alarm has a 4.9 star rating with 370 reviews. 

When is Fire Alarm open?

Fire Alarm is open now. It will close at 9:00 p.m.  

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