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Alarm Grid is owned by Sterling Donnelly, Eric Hochberger, and Joshua Unseth. This intrepid team has grown this now, well-known tech startup in the heart of South Florida. Built on the notion that customer service is paramount, Alarm Grid has gained one of the best reputations in the space.
4699 N Federal Hwy, Ste 209a, Pompano Beach, FL, 33064, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 9:00 p.m. | |
Tue | 9:00 a.m. to 9:00 p.m. | |
Wed | 9:00 a.m. to 9:00 p.m. | |
Thu | 9:00 a.m. to 9:00 p.m. | |
Fri | 9:00 a.m. to 9:00 p.m. | |
Sat | Closed | |
Sun | Closed |
The customer service that was given by Bryce was awesome. He really knows the system and can guide you through the entire setup process as if he was right there next to you.
Just got a new system to replace one I've had for 10 years. I chose Alarm Grid based on recommendation from another user. So far I am impressed with their professional attitudes--compared to the company I am moving from.
Just kicked off service with them but thus far the initial interaction with Jorge V. and Bryce M. has been thorough and assistive. If that's a sign of customer service to come I will be satisfied.
Customer Service is superior.
Had their monitoring for several years now, no problems, great customer service.
great service and response, very easy to work with.. much better than their other main competitor!
Astonishingly quick delivery of products, outstanding customer support, and clear and concise online documentation and excellent videos to thoroughly explain the systems and sensors. Very thorough! Special thanks to Jorge and Frank.
They have the old school customer service we have been with them for years. Never had nothing but great customer service. Marvin Mitchell Abilene Texas
Fire Alarm has a 4.9 star rating with 370 reviews.
Fire Alarm is open now. It will close at 9:00 p.m.
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