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Finsix
- Manufacturing
- Menlo Park, CA
About this business
Location details
3565 Haven Ave #1, #1, Menlo Park, CA, 94025, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Works great... I requested a tip for my laptop and got it asap... excellent service....
Company does not care about customers. They do not respond to email or phone calls.
It said shipping time ~6 weeks when I ordered a dart-c and I got scared when it said TBA after a month or so. It's 2 months later and it finally arrived and looks awesome and works on all my devices. I would rate 4 stars because their customer service is pretty unresponsive (maybe from a ton of people asking where their stuff is at) but I want to offset a bit for those who got mad after waiting even though it said it was backordered.
I placed my order 2 months ago. I don't yet have the device. Every time I e-mail the company, I get an auto reply message that someone will get back to me but often I get no reply. Customer service is horrible (see other comments). The last time I bought a small charger from a company like this (small company - terrible customer service) they went out of business (Zolt). I am cancelling my order. If this is how they treat their customers before they get our money just imagine how poor the service will be after they collect t... read more
Really horrible customer service. I have a defective DART that I need to make an exchange. Someone customer service replied to my request but I cannot reply back. The contact e-mail at info@finsix dot com does not even work. All my replies bounced back as undelivered. This is highly frustrating and has been a waste of my money.
Ordered the Dart-C on 3/31/2017. As of 6/1/2017 I still have not received my $99.99 product. I have contacted their support center 3 times. They answered via email on 5/22/2017 and told me it was being shipped. As of 6/1/2017 I still have not received my product. I am now out $99.99 and no product.
My computer is listed in the compatibility (Dell XPS 13- 9350), however the charger doesnt charge my laptop. I supposedly need the F2 tip and have contacted finsix multiple times. I am even willing to pay postage to India (express), but still no response. Its just a useless brick to me without the tip. This should have been included in the package! I hope they contact me so I can use this device.
I placed an order in mid January -- NO RESPONSE. A Mistake on my VISA card. And no response to inquiries
Frequently asked questions about Finsix
How is Finsix rated?
Finsix has a 2.6 star rating with 70 reviews.
When is Finsix open?
Finsix is closed now. It will open at 9:00 a.m.
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