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Farrish Subaru
- Automotive
- Fairfax, VA
About this business
Farrish Subaru of Fairfax is your destination for all Subaru sales and service needs. Our team has over 60+ years in the area with expertise from the greatest professionals around. We offer vehicle sanitation, vehicle delivery and the best possible buying/servicing experience. Come see us at Farrish Subaru! At Farrish Subaru, we proudly serve Fairfax, Washington D.C., and the surrounding areas.
Location details
10407 Fairfax Boulevard, Fairfax, VA, 22030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Great sales Had a great experience with Israel Moreno. Came in to look at a dealer demo car, when it was clear that we couldn't come to a happy medium on price, he did a great job working with us on alternate options. Did a great job at keeping us informed of the process and making sure that we were well served and our time wasn't being wasted, including being very obliging of our young daughter. No unnecessary histrionics about price, was immediately competitive with our existing quotes once we had narrowed down our selecti... read more
Israel Moreno - Best experience ever! This review is specifically for Sam and Israel. After shopping around, I decided to give my business to Farrish Subaru for a 2017 WRX. Even though I paid slightly more - it meant I got to stick with quality service and supporting a business that will earn your respect through straight talk, quality customer service, and clear pricing. If you want a good deal and no hard selling or gimmicks, this is the dealer and the guys to speak to. Most sales agents and managers change attitudes reall... read more
Best experience in decades! I had a great experience at Farrish Subaru with Israel Moreno and Alex e. (Finance). Israel was very professional, knowledgeable and extremely efficient which I especially appreciated. A few years ago I spent over 8 hrs at a ford dealership so I was braced for the worst. But I was in and out ina very quick manner with no dawdling but Israel also would have spent as much time as I needed. He gave extremely good customer service. Israel worked hard to give me a good deal and I am Very happy with my ... read more
Poor communication, ill-informed employees, unprofessional Bought my new Subaru Outback from this dealership. Got lowballed on my trade-in and, when going through the add-on process of protective services (dent/ding wizard, tire protection, etc...) either the person selling the services didn't understand them or I was completely lied to so now I am paying for a dent wizard service that has so many caveats to actually using the service that almost nothing qualifies for repair. I found the dealership very unresponsive to me on... read more
Business response:
Hi Kate, We appreciate your feedback. I'm sorry you did not have a favorable experience at our dealership. This is not how we conduct business. Please reach out to me directly so I can bring your car buying experience to the level which we strive for every day. Ralph Perkins General Manager ralphperkins@farrishcars.com 703.273.0200
Remnants of slimy car dealers from another era. I had a very mixed experience at this dealer. It started out good with Chris Wolf but was tainted by two factors: the finance process and the trade in process. I learned that the dealer presented KBB data incorrectly to me which didn't include all of the options of my trade-in. Sam Ramadan conceded later that the KBB value presented to me was incorrect, but it wouldn't have changed the outcome. Also, the finance person incorrectly applied a higher interest rate, which I questio... read more
Business response:
Hi Roger, We appreciate your feedback. I'm sorry you did not have a favorable experience at our dealership. This is not how we conduct business. If this has not been resolved to your satisfaction, please contact me directly. I want bring your car buying experience to the level which we strive for every day. Ralph Perkins General Manager ralphperkins@farrishcars.com 703.273.0200
Typical. TLDR: Don't expect much after they have your money. Used TRUECar in partnership with USAA on 19MAY to look for a 2016 WRX STI. Contacted by Rey with counter offer for 2017 WRX STI, went in to do paperwork on 22MAY. This dealership charges charges a "legally allowed" dealer processing fee of $599. They have a sign hung up behind every sales persons desk citing the VA code that lets them do this. When I asked what it actually covered, they didn't really have a hard answer. Their trade in offer for my 2013 BRZ was $142... read more
Painless car buying experience I was replacing a recently totaled vehicle which had been purchased five years ago from Farrish. I had neither the time nor the emotional stamina to shop around. I knew from my previous experience that Farrish would be fair in terms of pricing and although the sales person with whom I dealt before was no longer there, I felt confident I would be well cared for. And I was. Jackie took excellent care of me and I walked out of the dealership that afternoon with a new and beautiful Forester. Bottom... read more
Excellent car buying experience Jackie was great to work with throughout the purchase process. We test drove an Outback with him and he talked through and demonstrated all the features but without being pushy or pressuring. We got to take our time looking at different exteriors and interiors. A week later when we returned, he again was helpful but not pushy, which seems to me quite unique for a car dealership. We were content with the price we got and he walked us through all the paperwork, owner's manual, trial Sirius XM et... read more
Wonderful service My wife had trouble starting our Subaru Forester.She called Rachel Adams, her favorite service consultant. Even though Rachel was busy,she was able to address the problem within 30 minutes.They replaced the two old battery at no charge. We have been very satisfied, and we highly recommend them.
Frequently asked questions about Farrish Subaru
How is Farrish Subaru rated?
Farrish Subaru has a 4.7 star rating with 2,896 reviews.
When is Farrish Subaru open?
Farrish Subaru is closed now. It will open at 9:00 a.m.
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