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Family Medical Center
- Family Practice
- Griffin, GA
About this business
Location details
1657 N Expy, Griffin, GA, 30223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 9:00 a.m. to 4:00 p.m. |
Went for a Covid test today. The waiting area was so crowded social distancing was not possible. People wore masks but some half-way. The ‘sick’ part of the waiting room is only 12’+ from the ‘well’ area. People coughing. Family Medical needs to manage the crowd by having people wait in their cars and come in when texted. Unprofessional behaviors for a medical facility. I heard the guy in the chair next to me say he had no symptoms but wanted to get tested because his Mom has it. Just great! 😡 😡 😡
Business response:
Hi Jerriann, we are sorry you had a bad experience today at Family Medical Center. We wanted to address a few of your concerns. First, we are aware that our waiting rooms are more crowded than usual. We cannot control this, unfortunately. If someone wants to wait in their car, we have been accommodating that with no hesitation. We want our patients to feel as comfortable as possible. Second, in an unprecedented surge of covid testing, our staff and leaders are doing their best to provide adequate COVID testing (which benefit... read more
RecommendedI have been a patient at FMC for sometime now, and I can honestly say this is a place that we in the Griffin area can be proud of. I have a couple of health issues that need attention and I get that here. This is a caring and attentive group of doctors, P.A.'s and N.P.'s who strive to give you the very best in healthcare. I am proud to call FMC the home for all my primary healthcare needs as well as providing me with confident referrals when necessary. Thank you for your kindness, caring and constant understanding.
To many people I have seen complain about them. Ten dollars was more important to them than an elderly patient.
Had a COVID test on July 8th. Just received an email (July 23rd) from FMC that there was a new update to my portal so I assumed it was my COVID test results-FINALLY! When I opened it, the report said "Test was not performed. Specimen could not be located." They did, however, bill my insurance, which paid FMC $110 for the test. I do not recommend using them.
I had to go in for a Covid test today, and they were so busy! Everyone there was very professional and were doing a great job with the number of patients. Thank you for a job well done!
SLOW!!!! Rude front office staff. At least DOUBLE the time they give you to get test results and QUADRUPLE any wait time they give you.
I came in today, along with multiple family members. The place was crazy busy! The front staff were extremely courteous and efficient. This also pertains to the staff in the back. Being I know these men and women had VERY little time to take a break or even breath for a moment, I was to thank you for seemingly truly caring about each person who comes in. Certainly as kind and professional of a group as I've ever seen.
Business response:
Thank you! We are so glad you had a wonderful experience!
Global experience and local commitment make the Family Medical Center staff prepared for any challenge. Their expertise and professionalism gives their patients a strong sense of confidence in their care.
The doctors and staff are always friendly and very professional. They seem to understand every kind of medical need and make you feel that it is not as bad as you thought. I trust them exclusively. Love Dr. Tony and Lee.
Frequently asked questions about Family Medical Center
How is Family Medical Center rated?
Family Medical Center has a 3.9 star rating with 275 reviews.
When is Family Medical Center open?
Family Medical Center is open now. It will close at 4:00 p.m.
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