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Fallon Solutions is your one call trade specialist throughout Brisbane and the Gold Coast. Our team has been providing South East Queensland with top quality trade services for more than 50 years. We offer a huge range of trades including electrical, plumbing, air conditioning, appliance repairs, carpentry, data cabling, hot water, drainage, hot water and TV antenna services.
41 Devlan St, Mansfield QLD 4122, Australia, Mansfield, QLD, 4122, Australia
Get directionsOnce again very happy with the plumbing work carried out by Justin E. He quoted different options available, depending on my budget and provided helpful advice to help me make the most cost effective choice. The work was done quickly and efficiently, without any hassle or mess left behind.
Business response:
Hi Susan McLucas, thank you very much for a great review! We work hard to ensure we offer the best service and solutions and glad this was reflected in Justin's visit. I’ll make sure he receives the recognition he deserves.
Wayne (plumber) was prompt, polite, communicative and efficient in his work.
Business response:
Thank you Glenda for these nice words about Wayne. Enjoy the rest of the weekend.
Todd was fabulous. Quick to attend our job. He was professional, knowledgeable and nothing was too much trouble. Thanks Todd. Highly recommend Fallon Solutions.
Business response:
Hi Rosanna! Thank you so much for these lovely words regarding Todd. This is exactly what we love to hear from our customers. I'll be sure to pass this onto his and his manager. Have a wonderful day and enjoy the weekend.
We've just had Dan from Fallon Solutions come and have a look at the wiring in our house. Dan gave us a call 30 minutes before our appointment, to let us know he was on his way. On arrival, he listened to our concerns, and was able to find several issues that needed attending to. Before leaving, Dan went through the issues he had found, along with individual costings, and was able to put together an agreeable package foe us to make our home safe.
Business response:
Hi James Heriot, thank you very much for a great review of Dan! We work hard to ensure we offer the best service and solutions and glad this was reflected in Dan's visit. It sounds like he has gone above and beyond to deliver the true Fallon Solutions experience we want for all of our customers. I’ll make sure he receives the recognition he deserves.
Great service from Greg Humphry today. He came out to look at two 15 year old air conditioners that were no longer blowing cool air. He explained everything he was doing and kept costs down. He was able to repair one air conditioner but advised why the second couldn’t be repaired. He gave us a quote for a second and checked what we wanted and only quoted on what we wanted. Very happy with today’s service and will be back to Fallon again for future work. Thanks guys and keep up the great work.
Business response:
Hi Chris Park. Thank you for this amazing review of Greg! He is new to our business but it sounds like he has gone above and beyond to deliver the true Fallon Solutions experience we want for all of our customers. Thank you for taking the time to give him and us such a lovely recommendation. We look forward to delighting you again in the future. Have an amazing day!
thanks to Matt horn and Luke coman who came out and sorted out my sewer line today I'm very pleased with their work and would recommend them to come back and do anything for me or anybody else.
Business response:
Hi Carole Large, we're very lucky that we have great tradesmen across all of our services. Not only are they skilled tradespeople, but they all have very high service standards. Thanks for recognising Matt & Luke's hard work work!
Awesome customer service from Alan W this morning on conducting a solar check and quoting me on a new system to replace an ageing broken system. After telling a few company's where to go and starting to give up on honest advice (safety concerns), I decided to call Fallon and I am glad I did. Alan's customer service is exceptional and honest!! He explained a few options and quotes for me to consider and gave honest genuine advice without any BS, he was not pushy in anyway and professional throughout the whole visit. Would not... read more
Business response:
Hi Shane Aitken, thank you for your kind words regarding Alan and your recent Fallon Solutions experience. That's exactly the type of feedback we love to hear, and it's exactly the type of service we expect from our team members. I'll be sure to let management know that he is doing a great job!
Great service from Aidan H for some electrical work today - called ahead as promised, arrived on time, explained thoroughly what was being quoted, knew his stuff professionally, cleaned up after himself, and was courteous and helpful. Will definitely use again and would recommend to others.
Business response:
Hi Christine Bradley , thank you for the glowing review of Aidan. We do provide the most complete service with our technicians. Their knowledge, skills, friendliness and cleanliness are an asset to us. Thanks again for taking the time to share your experience.
Booked an air conditioning quote for 18 November 2019 at my property. Was advised by customer service representative at time of booking that the arrival window for the tech was between 12pm-4pm and that I would be called by the representative 30 mins before arrival. It’s now Monday 18 November 2019 and 4:10pm. No one has arrived and I have received no phone call to advise that they are running late or are unable to make the quotation today. If Fallon are like this for a quote, then this raises questions in my mind about thei... read more
Business response:
Hi Brandon Fang, I'm sincerely apologise that you haven't received the true Fallon Solutions service that we pride ourselves on. I found your job on our system and spoke with our Air conditioning administration team. Our Tech (Greg) was stuck on a job at EAGLEBY. He definitely still has the intention to attend to your job. He was suppose to call you on the number we have on file. Have you had any missed calls? Kind regards, Sheyaan
Fallon Solutions has a 4.6 star rating with 8,725 reviews.
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