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Falcone Subaru

4.8

About this business

Location details

1930 W 16th St, Indianapolis, IN, 46202, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.83,724 reviews
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patriotpastor1776@yahoo.com M&B Bellamy's profile image
patriotpastor1776@yahoo.com M&B Bellamy 
2 years ago

Wasn't in to buy that day, just look. Eric understood that and was helpful in directing us to what we were there to look at. No pressure, just great information and assistance. We saw two cars similar to what we were looking for. Eric showed us both cars and pointed out features of each. We decided to continue looking at the '23 Outback Wilderness. He said he understood we weren't buying that day, but still offered us a test drive. Upon return, we decided the '23 was the one we wanted. He told us of the procedure and also to... read more

Business response:

Hi, thanks so much for your positive review. We truly appreciate your business! 

artichokee's profile image
artichokee 
2 years ago

betsy taylor did a great job helping me learn features of my new subaru outback 

Business response:

Hi, thanks so much for your positive review. We truly appreciate your business! 

gnaucas's profile image
gnaucas 
2 years ago

The whole sales group at Falcone Subaru was very helpful and informative but especially Eric who sold us the car using Costco Car Purchase Program. Betsy was awesome walking us thru the car functionalities one on one after a few weeks of the purchase. 

Business response:

Hi, thanks so much for your positive review. We truly appreciate your business! We have that you use Speedway Subaru Volkswagen for all your future automotive sales & service needs! 

sugaynes's profile image
sugaynes 
2 years ago

This was the most pleasant car transaction we have ever had. Both Mitchell and Betsy were very professional, informative, and friendly. We are very impressed with Subarus, customer service and love our new car. 

Business response:

Hi, thanks so much for your positive review. We truly appreciate your business! We have that you use Speedway Subaru Volkswagen for all your future automotive sales & service needs! 

jdhall's profile image
jdhall 
2 years ago

Great customer service. I walked into the wrong side of the building, the team stopped what they were doing, and personally escorted directly to the company rep that I needed to speak with. Very professional and pleasant team. The company rep that scheduled our meeting, helped adjust the scheduling last minute that morning, and gave me arguably the most detailed walkthrough of the vehicle that I was picking up - including setting my phone up and connecting it the vehicle for me. She made my morning, and that kind of service ... read more

Business response:

Hi, thanks so much for your positive review. We truly appreciate your business! 

jaysson1's profile image
jaysson1 
2 years ago

Betsy is a great representative of Falcone Subaru. She spent over 1 1/2 hours with me. She never made me feel rushed in learning the features of my new car. She made me feel really good about my vehicle. She also helped me with meeting a service representative about a trailer hitch to be installed on my Outback. I truly appreciate her honesty and knowledge of the systems. 

Business response:

Hi, thanks so much for your positive review. We truly appreciate your business! We have that you use Speedway Subaru Volkswagen for all your future automotive sales & service needs! 

ka0729's profile image
ka0729 
2 years ago

Very good place to purchase a vehicle from. Eric Davis was very professional and helpful! We had a wonderful buying experience!! 

Business response:

Hi, thanks so much for your positive review. We truly appreciate your business! We have that you use Speedway Subaru Volkswagen for all your future automotive sales & service needs! 

KB's profile image
KB 
2 years ago

I felt very confident with the process and everyone. Steven and Eric were especially helpful! 

Business response:

Hi, thanks so much for your positive review. We truly appreciate your business! We have that you use Speedway Subaru Volkswagen for all your future automotive sales & service needs! 

jwfunkjr's profile image
jwfunkjr 
2 years ago

Have dealt with this dealership for number of years and always am pleased with the experience either being service or buying a new vehicle. Met today with Betsy who took me through all of the new bells and whistles in my new Ascent. Was an excellent review. All of the staff are very courteous and helpful, thus making any visit a good experience. 

Business response:

Hi, thanks so much for your positive review. We truly appreciate your business! We have that you use Speedway Subaru Volkswagen for all your future automotive sales & service needs! 

Frequently asked questions about Falcone Subaru

How is Falcone Subaru rated?

Falcone Subaru has a 4.8 star rating with 3,724 reviews. 

When is Falcone Subaru open?

Falcone Subaru is closed now. It will open tomorrow at 9:00 a.m. 

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