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Falcone Subaru
- Automotive
- Indianapolis, IN
About this business
You've reached the dealership with the most unique, yet simple, sales process. Our overall process is extremely transparent and there are no gimmicks. We want you to be involved in every aspect of the sales process, which means you see what we see whether you're buying, leasing or trading your vehicle. We know you deserve the best customer service, and that's what we will give you. If you aren't convinced, just read some reviews from our customers. They Love us!
Location details
1930 W 16th St, Indianapolis, IN, 46202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The whole sales group at Falcone Subaru was very helpful and informative but especially Eric who sold us the car using Costco Car Purchase Program. Betsy was awesome walking us thru the car functionalities one on one after a few weeks of the purchase.
Business response:
Hi, thanks so much for your positive review. We truly appreciate your business! We have that you use Speedway Subaru Volkswagen for all your future automotive sales & service needs!
This was the most pleasant car transaction we have ever had. Both Mitchell and Betsy were very professional, informative, and friendly. We are very impressed with Subarus, customer service and love our new car.
Business response:
Hi, thanks so much for your positive review. We truly appreciate your business! We have that you use Speedway Subaru Volkswagen for all your future automotive sales & service needs!
Great customer service. I walked into the wrong side of the building, the team stopped what they were doing, and personally escorted directly to the company rep that I needed to speak with. Very professional and pleasant team. The company rep that scheduled our meeting, helped adjust the scheduling last minute that morning, and gave me arguably the most detailed walkthrough of the vehicle that I was picking up - including setting my phone up and connecting it the vehicle for me. She made my morning, and that kind of service ... read more
Business response:
Hi, thanks so much for your positive review. We truly appreciate your business!
Betsy is a great representative of Falcone Subaru. She spent over 1 1/2 hours with me. She never made me feel rushed in learning the features of my new car. She made me feel really good about my vehicle. She also helped me with meeting a service representative about a trailer hitch to be installed on my Outback. I truly appreciate her honesty and knowledge of the systems.
Business response:
Hi, thanks so much for your positive review. We truly appreciate your business! We have that you use Speedway Subaru Volkswagen for all your future automotive sales & service needs!
Very good place to purchase a vehicle from. Eric Davis was very professional and helpful! We had a wonderful buying experience!!
Business response:
Hi, thanks so much for your positive review. We truly appreciate your business! We have that you use Speedway Subaru Volkswagen for all your future automotive sales & service needs!
I felt very confident with the process and everyone. Steven and Eric were especially helpful!
Business response:
Hi, thanks so much for your positive review. We truly appreciate your business! We have that you use Speedway Subaru Volkswagen for all your future automotive sales & service needs!
Have dealt with this dealership for number of years and always am pleased with the experience either being service or buying a new vehicle. Met today with Betsy who took me through all of the new bells and whistles in my new Ascent. Was an excellent review. All of the staff are very courteous and helpful, thus making any visit a good experience.
Business response:
Hi, thanks so much for your positive review. We truly appreciate your business! We have that you use Speedway Subaru Volkswagen for all your future automotive sales & service needs!
Very enjoyable experience with Betsy Taylor. She was very knowledgeable, answering all of my questions and showed me many features on my new Forester. Betsy also took the time to acquaint me with the service department and helped to set up my first service appointment. I' have never experienced this level of post-sale service on any car I have purchased in the past and it is very much appreciated!
Business response:
Hi, thanks so much for your positive review. We truly appreciate your business! We have that you use Speedway Subaru Volkswagen for all your future automotive sales & service needs!
Everyone was very accommodating. The buying process was quick. Sales people were very knowledgeable about the models
Business response:
Hi, thanks so much for your positive review. We truly appreciate your business! We have that you use Speedway Subaru Volkswagen for all your future automotive sales & service needs!
Frequently asked questions about Falcone Subaru
How is Falcone Subaru rated?
Falcone Subaru has a 4.9 star rating with 3,488 reviews.
When is Falcone Subaru open?
Falcone Subaru is closed now. It will open tomorrow at 9:00 a.m.
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