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Falcone Subaru
- Automotive
- Indianapolis, IN
About this business
You've reached the dealership with the most unique, yet simple, sales process. Our overall process is extremely transparent and there are no gimmicks. We want you to be involved in every aspect of the sales process, which means you see what we see whether you're buying, leasing or trading your vehicle. We know you deserve the best customer service, and that's what we will give you. If you aren't convinced, just read some reviews from our customers. They Love us!
Location details
1930 W 16th St, Indianapolis, IN, 46202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I’ve always been dreaming to own an SUV from Subaru and a week prior to my 25th birthday, the dream finally turned into reality and I’m very happy to share it with Falcone! Eric is very professional, kind, and knowledgable. He assisted me all the way through and answered all the questions I had. Overall, this is such a wonderful car buying experience!
Business response:
Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you use Speedway Subaru Volkswagen for all your future automotive sales & service needs!
Great service from start to finish. Very knowledgeable, kind and professional. Would highly recommend and I have already told friends and family about the experience.
Business response:
Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you use Speedway Subaru Volkswagen for all your future automotive sales & service needs!
I like that this dealership is no nonsense. The price shown is the price paid. The only fees charged are what the state requires. They made sure we had a full tank of gas and a new fob battery. Trade in was painless and was more than a fair deal.
Business response:
Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you use Speedway Subaru Volkswagen for all your future automotive sales & service needs!
Betsy was very knowledgeable with her orientation zoom meeting. We really liked her practical explanation giving us real life scenarios of when we would use a particular feature. We really liked that she did the zoom meeting while sitting in a Subaru providing us a visual presentation as well as clear verbal explanations. She answered all our questions first rather than going into a canned presentation but also made sure she covered all area including service opportunities at Falcone. She offered future assistance if needed.... read more
Business response:
Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you use Speedway Subaru Volkswagen for all your future automotive sales & service needs!
Our great Subaru Outlook buying experience at Falcone was capped by the Love-Encore program. That program puts an employee in the car with you to review operation of the vehicle, particularly through its online screen. While manuals that come with the vehicle are helpful as was explanations provided by our salesman, the Love-Encore program answers any question you might have after owning the vehicles for a few days or weeks. Way to go Subaru!
Business response:
Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you use Speedway Subaru Volkswagen for all your future automotive sales & service needs!
My experience was very pleasant and very helpful, Ms. Taylor does a great job. She's well-informed and very energetic.
Business response:
Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you use Speedway Subaru Volkswagen for all your future automotive sales & service needs!
Betsy's orientation to the car features was very helpful. She answered all my questions and pointed out several helpful things that I did not know about the car. Glad I scheduled the session!
Business response:
Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you use Speedway Subaru Volkswagen for all your future automotive sales & service needs!
Falcone Automotive is a pleasure to deal with. They provide fair and transparent deals, and the whole staff is open and professional.
Business response:
Hi, thanks so much for your positive review. We truly appreciate your business!
Every one was really great. They explained everything so that would know how to work all the new things on the car. The only thing I found out was that i didn’t have wireless charging, but that was my fault. Should have ask better questions when we were buying. We thought all outback limited had it. We are still extremely happy with everyone we worked with and the dealer ship. Awesome place to buy a car!!!
Business response:
Hi, thanks so much for your positive review. We truly appreciate your business!
Frequently asked questions about Falcone Subaru
How is Falcone Subaru rated?
Falcone Subaru has a 4.9 star rating with 3,488 reviews.
When is Falcone Subaru open?
Falcone Subaru is open now. It will close at 6:00 p.m.
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