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Falcone Subaru

4.9

About this business

You've reached the dealership with the most unique, yet simple, sales process. Our overall process is extremely transparent and there are no gimmicks. We want you to be involved in every aspect of the sales process, which means you see what we see whether you're buying, leasing or trading your vehicle. We know you deserve the best customer service, and that's what we will give you. If you aren't convinced, just read some reviews from our customers. They Love us! 

Location details

1930 W 16th St, Indianapolis, IN, 46202, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.93,488 reviews
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john.ginda's profile image
john.ginda 
a year ago

Betsy was very helpful and professional. The process was vey efficient. The dealership itself is a little like a maze. 

Business response:

Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you use Speedway Subaru Volkswagen for all your future automotive sales & service needs! 

lrcollier65's profile image
lrcollier65 
a year ago

Tony did a wonderful job of communicating with me as to setting up my appt. and the status of my repairs. He is always friendly and helpful! 

Business response:

Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you use Speedway Subaru Volkswagen for all your future automotive sales & service needs! 

pepperdr11's profile image
pepperdr11 
a year ago

Betsy was fantastic and very helpful. I was picking up my new Subaru Solterra. The entire process of working with Falcone for the pickup was easy, quick, and great service. Betsy was honest and upfront that their knowledge of the Solterra was limited, but she was patient and took time inside of the car to show us the features and details. I would highly recommend any purchases, leasing, and service from the Falcone Automative group, especially if you are fortunate enough to get Betsy. 

Business response:

Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you use Speedway Subaru Volkswagen for all your future automotive sales & service needs! 

pschmid4's profile image
a year ago

I have been with Jihnsin & Johnso 30+years and have picked up nearly as many courtesy drops of company cars. This was the absolute best experience I’ve ever had. 4 years ago I got a company Forester dropped at Flacone and it went well. However, it wasn’t memorable, but Betsy was memorable. She approached me with respect and a customer-focused attitude. She was polite and knowledgeable; and took ;25 minutes to chat about the feature of my new Outback and demonstrate some of its important features that I would need as a field ... read more

Business response:

Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you use Speedway Subaru Volkswagen for all your future automotive sales & service needs! 

maryannqb's profile image
maryannqb 
a year ago

Very informative. Really enjoyed Betsy! Learned a lot about my new Suburu. Loved the experience! 

Business response:

Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you use Speedway Subaru Volkswagen for all your future automotive sales & service needs! 

badodge's profile image
a year ago

Very helpful and caring. Oh Great customer service, and very detailed. Would recommend to others 

Business response:

Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you use Speedway Subaru Volkswagen for all your future automotive sales & service needs! 

dbwes's profile image
a year ago

Encore Delivery was very helpful. Betsy T. was patient and super knowledgeable. Great and valuable meeting. Well worth the time. 

Business response:

Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you use Speedway Subaru Volkswagen for all your future automotive sales & service needs! 

sheilasummers5's profile image
sheilasummers5 
a year ago

The entire buying experience with Ermir and Falcone was wonderful. Everyone was knowledgeable, helpful and very friendly. We received a fair trade for our old car and a good price for the new car. Look forward to working with Ermir and Falcone for our next car!! 

Business response:

Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you use Speedway Subaru Volkswagen for all your future automotive sales & service needs! 

kyle.mclochlin's profile image
kyle.mclochlin 
a year ago

Betsy was wonderful! !! Took her time explaining everything about the new car. Would highly recommend. Great customer service. 

Business response:

Hi, thanks so much for your positive review. We truly appreciate your business! We have that you use Speedway Subaru Volkswagen for all your future automotive sales & service needs! 

Frequently asked questions about Falcone Subaru

How is Falcone Subaru rated?

Falcone Subaru has a 4.9 star rating with 3,488 reviews. 

When is Falcone Subaru open?

Falcone Subaru is closed now. It will open tomorrow at 9:00 a.m. 

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