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Fairpoint Communications, Inc.

1.1

About this business

Location details

59 Park St, Bangor, WI, 04401, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.153 reviews
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Dawn Klein's profile image
Dawn Klein 
recommend  Recommended
5 years ago

Very professional company with great communication. We love the quality phone system and features it offers. Quickly answers questions and extra training after the installation. We always felt important and on their priority list. Highly recommend Sierra Communications and Technologies! 

Scott Adkins's profile image
Scott Adkins 
recommend  Recommended
5 years ago

If you're looking for a company with the ownership, leadership and resources to take care of your Technology & Communication needs, look no further than Sierra!!! The Hancock County Government offices have relied upon Sierra Communications for IT services over a number of years. Even when we transitioned to hiring a full-time IT Manager, Sierra was, has and continues to be there as a valuable resource. The techs are awesome and timely despite the 1/2 hour plus of one way traveling distance. Customer service is top notch and ... read more

Scott Adkins's profile image
Scott Adkins 
recommend  Recommended
5 years ago
Daniel Werts's profile image
Daniel Werts 
5 years ago

Service goes down at least once a day. Repeated scheduled times for tech to come out have resulted in wasted days as they haven't showed. (Three days now.) Honestly, can't even call? F.U. Paying for speeds up to 25 Mbps, getting 400kbps on a great day, normal is under 300kbps. 

Ginny Aldrich's profile image
Ginny Aldrich 
6 years ago

I hate this company. I pay for premium internet but cant get it because I am too far away from my port. I have lived here in this house for 9 years and every day all day my internet sucks and no one will do anything to fix it!! no need of it! fix my.port, fix my connection, just friggin fix it!! 

Patty Dixon's profile image
Patty Dixon 
6 years ago

Terrible customer service. I have had about 40 conversations with them in the past two months, just trying to get 25 mbps of internet hooked up. They have told me there is no internet in this area a few times( neighbors on both sides of me have fair point), once in a while I get an operator that looks a little deeper and does a work order to try and fix this. So far about 5 work orders that last 7 days. Once the work order is in place they can’t do anything on the account. 3 or 4 days later they misplace the work order and d... read more

Noah Ingersoll's profile image
Noah Ingersoll 
6 years ago

I have a “premium” internet package and I have been trying to download something for 16 hours.... Did a speed test from my phone on wifi and then on my LTE... How is it that my phone has a faster connection than a router on a premium plan? 

Miriam Curtis Godfrey's profile image
Miriam Curtis Godfrey 
6 years ago
Shirley Hodgdon's profile image
Shirley Hodgdon 
6 years ago

Internet is always going out. Sick of it 

Frequently asked questions about Fairpoint Communications, Inc.

How is Fairpoint Communications, Inc. rated?

Fairpoint Communications, Inc. has a 1.1 star rating with 53 reviews. 

When is Fairpoint Communications, Inc. open?

Fairpoint Communications, Inc. is open now. It will close at 6:00 p.m.  

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