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Eye Trends
- Optometrists
- Shenandoah, TX
About this business
At Eye Trends, a Vision Trends affiliate, are today's vision experts. We provide exceptional eye care, including routine eye exams, and advanced treatment and options for many common optical problems such as red eyes, dry eyes, glaucoma, and cataracts. Our staff is committed to ensuring that from the minute you call us or walk in our doors you'll experience unhurried, thoughtful and personalized care. Our goal is not only to treat your optical issues but also provide you with all the information you need, in simple to unders... read more
Location details
402 Sawdust Rd, Shenandoah, TX, 77380, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
RecommendedEye exam and selection of frames
I called on Monday to make an appointment for my daughter for Friday and when i got there, they didn't have her on the schedule, told me they couldn't see my daughter because the insurance doesn't kick in until the 14, they make me waisted my time because they wouldn't do the job properly and verified the insurance at least 24 hrs before the appointment
Very well taken care of, all of my needs were taken care of by courteous and classy staff. They are experts in their field and I would recommend them to anyone!
Designer frames are nice!!
THE SERVICE WAS AWESOME,DR. CHAD TOUPS AND ALETHEN WENT OUT OF THEIR WAY TO BE THE BEST OF EVERYTHING. I'M SO GLAD THAT MY DAUGHTER RECOMMENDED THEM. WILL GO NO WHERE ELSE. ALWAYS THERE.
I took my son in for a cut on his eye. The young lady at the front counter was the worst, wouldn't call to verify insurance coverage, so I had to, I give her the information, but she was to worried about her hair, then we see the doctor who was great, then we go to check out, and they said he didn't have insurance coverage, which he does!!!! so I go to pay and the girl is so rude, I ask do you take cash, she just stared at me, which reminded me that there service Sucks, that's why I drive to Louetta normally, even if they ar... read more
I have been a patient there for years. The past two years I have seen this location go down hill. When calling a patient to confirm an appointment you really should know the patients name. Valerie is young and very unprofessional. She didn’t address who she was till I called her out on it. When asked for a manager at 1230 on a Friday I was told there was none. I asked to speak with Dr. toups and was told he wasn’t there and none of the drs where’s . Received a call this morning from the manager who got nothing but lies from ... read more
Initial experience with exam was fine, but I’m never going to be able to order my contacts over the phone since every time I’ve called I’m on hold for 10-20 minutes and then shuffled from associate to associate once the phone is finally answered. I spent half an hour this morning on hold and being transferred, and then when I finally talked to someone she was going to have to place me on another hold to verify that my insurance would cover my contacts..... considering I’m just completing a trial, and the coverage was approve... read more
I brought my daughter to this shop for eye exam. I then ordered a pair of glass from eyebuydirect based on their prescription. The new glass arrived but made my daughter right eye blurry and felt dizzy. I went back to this shop and asked them to check again, they admitted they made a mistake on the prescription (they forgot to put the negative sign on the right eye cylinder value, see attached photo ) They just corrected the prescription and gave me the new prescription but would not compensate the cost of glass. The thing m... read more
Frequently asked questions about Eye Trends
How is Eye Trends rated?
Eye Trends has a 4.4 star rating with 787 reviews.
When is Eye Trends open?
Eye Trends is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
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