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ExpressCare Urgent Care Center
- Urgent Care
- Creswell, MD
About this business
ExpressCare Urgent Care Centers are a convenient alternative when your regular clinic is closed or you can't get a timely appointment with your own physician...
Location details
5 Bel Air S Pkwy #1535, Suite 1535, Creswell, MD, 21015, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
I checked in promptly and was brought back from the waiting room without delay. I explained that I had a very sore throat, difficulty swallowing, swollen lymph nodes, fatigue, a low-grade fever, and had recently been in contact with two coworkers who tested POSITIVE for strep. Despite this, I was only prescribed ******** and a nasal spray.The next day, feeling worse and now running a fever, I went to Fast Med Urgent Care for a second opinion. The nurse practitioner was warm, attentive, and took the time to listen to my conce... read more
They are really bad. I went there at about 9 when they opened. They refused to see me because I don't have insurance. Wouldn't even let me pay.
Business response:
Hi *** *****, We would like to apologize for the unsatisfactory treatment you received from our staff during your visit. We do not take these issues lightly. This matter will be investigated and Our employees will be educated on the importance of offering the option of self pay when a patient has no insurance. We thank you for reaching out to us regarding your experience.
They are really bad. I went there at about 9 when they opened. They refused to see me because I don't have insurance. Wouldn't even let me pay. Hi *** *****, We would like to apologize for the unsatisfactory treatment you received from our staff during your visit. We do not take these issues lightly. This matter will be investigated and Our employees will be educated on the importance of offering the option of self pay when a patient has no insurance. We thank you for reaching out to us regarding your experience.
Insensitive, not helpful! Came in today for hip pain that was not relieved at home with Motrin. The assistant called me back and was disgusted that I was taking to long to get up on the chair for her to take my BP, she never assisted me in the room or on to the chair. She was disgusted not concerned that my BP was high and casually left the room. Then Sally the Doctor who didn’t introduce herself comes in and asked “what brings me in today?” Me- Left hip pain since Thursday. Sally- I’ll order an xray and left out the room. 3... read more
Business response:
Hi *** ********, We would like to apologize for the unsatisfactory treatment you received from our staff during your visit. We do not take these issues lightly. This matter will be investigated. Our employees will be educated on the importance of treating all of our patients with great care and to conduct themselves in a professional manner at all times. We thank you for reaching out to us regarding your experience. We hope you feel better soon.
Terrible waited 3 hours the nurse had an attitude slamming doors my son was skipped over walk in were taken before us . When asked they looked at each other apt was made online and never looked at. Very unprofessional
Personnel do not how to treat people or how to be professional, nurses and doctors have an attitude problem. It took 1 hour just for them to sing me in. I was the first one when they first opened and 3 patients were front loaded because they cannot do their job. Nurses are rude and do not care about what you tell them. Reason why I had to step out of the room to ask for assistance to there personnel who also did not seem to care.
They need to stop getting help out the ***** ***** . All them nurses are rude . So unprofessional. They don’t speak they don’t acknowledge you . They talk to you . They had employees who were not working behind the desk with two kids playing around . They only people who were professional was the x ray tech and the doctor. This was the worst experience I ever have had . I will go sit in the emergency room
Express care urgent care Westminster. 7/16/23 I called yesterday to schedule a appointment for my wife and was told I needed to give them my credit or debit card for them to put on file. Kelly said that's there policy that you won't been seen. Really we have been coming to this location since they opened and never had any issues. We have great insurance and always paid are copay before we left. There is no way everyone that comes in there have insurance, credit or debit card. This is flat out extortion, that because there ar... read more
If a lower review was POSSIBLE BABY I’D LEAVE IT! How did I make my 2 yr old an appointment, I arrive and am told there’s only a doctor there who sees patients 13 and up! I took an Uber there after work. What if that was my last bit of money to get my child some help? Why didn’t anyone CALL once they saw me register him so that I could make other plans? My child was wheezing!! Was I supposed to let him die? I’ll NEVER visit this establishment EVER again! Literally disgusting!
Frequently asked questions about ExpressCare Urgent Care Center
How is ExpressCare Urgent Care Center rated?
ExpressCare Urgent Care Center has a 2.2 star rating with 63 reviews.
When is ExpressCare Urgent Care Center open?
ExpressCare Urgent Care Center is open now. It will close at 9:00 p.m.
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