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Express Scripts
- Pharmacy
- Columbus, OH
About this business
Location details
5151 Blazer Pkwy # B, Columbus, OH, 43017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Terrible company. Never have I ever been so frustrated. I've had them for 3 years and anytime I contact them via online message, they NEVER can answer my question. It's like their responses are auto generated. I asked when could I refill a script and the first response was I couldn't (yet it was filled just 2 months ago) and the second response was someone telling me the cost! Then a month ago for another script they were filling the non-generic form of a drug for me instead of the generic. When I asked to have them switch i... read more
Shame i cannot give zero stars... Google express scripts... No need for me to repeat what thousands have already said...
Always be sure to give them your correct information so they can send your meds somewhere totally different. I've had mine sent to the West Coast before....4 THUMBS DOWN!!
Complete idiots! i hate dealing with them and ordering with the mail ordering. i will pay more and go to my local pharmacy every mo. for now on!!! i will be talking to my employer and try and get this changed to another co.!!!
The. Worst. Ever. Incompetent, ineffectual,inept. I wasted so much time, effort and energy in dealing with them, just to have them HOLD AN ORDER OF INSULIN because they had questions about another med in the order. They claimed they "couldn't get a response" from my MD, yet I was able to provide them with dates and times return faxes had been sent by my MD. Now I sm back to my competent, caring, efficient, personal pharmacist at my small town Rite Aid. Saving $5/month on a script isn't worth it when you are running out of in... read more
Communication, and customer service in general is terrible. I usually pay more to use another pharmacy.
My employee has lost hours in multiple work days trying to deal with Express Scripts Customer Service team. It is unfortunate that despite multiple phone calls with multiple people across several days, she still hasn't received her prescription. The front office vs. back office issue is something that no customer should have to deal with. Waiting more than a few days for a necessary prescription is something NO CUSTOMER of Express Scripts should ever have to deal with.
Frequently asked questions about Express Scripts
How is Express Scripts rated?
Express Scripts has a 1.7 star rating with 118 reviews.
When is Express Scripts open?
Express Scripts is closed now. It will open tomorrow at 9:00 a.m.
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